Use and Care Manual
Problem  Possible Causes  What To Do
Food does not bake   Oven controls improperly set. • See the Using the oven section.
or roast properly
  Rack position is incorrect,  • See the Using the oven section. 
  or the rack is not level.
Incorrect cookware or cookware
• See the Using the oven section. 
  of improper size being used.
  Oven thermostat needs  • See the $GMXVWWKHRYHQWKHUPRVWDW³'RLW\RXUVHOI 
  adjustment. section.
Clock and timer do   Plug on range is not completely •  Make sure electrical plug is plugged into a live, properly 
not work  inserted in the electrical outlet.  grounded outlet.
  A fuse in your home may   • Replace the fuse, or reset the circuit breaker. 
  be blown or the circuit   
  breaker tripped.
  Oven controls improperly set. • See the Using the clock and timer section.
  Control is in Energy Saver  • See the Energy Saver Mode section. 
  Mode.
Oven light does   Light bulb is loose or defective.  •  Tighten or replace the bulb.
not work
  Switch operating light  • Call for service. 
  is broken.
Food does not  Door not open to the broil stop • See the Using the oven section. 
broil properly  position as recommended.
  Oven controls improperly set.  • Make sure you touch the Broil Hi/Lo pad. 
  Improper rack position • See the Broiling Guide. 
  being used.
  Cookware not suited   • For best results, use a pan designed for broiling. 
  for broiling.
  In some areas the power   • Preheat the broil element for 10 minutes.
(voltage) may be low.
  • Broil for the longest period of time recommended 
   in the Broiling Guide.
Oven temperature too Oven thermostat  • See the $GMXVWWKHRYHQWKHUPRVWDW³'RLW\RXUVHOI 
hot or too cold  needs adjustment. section.
Oven will not work  Plug on range is not   • Make sure electrical plug is plugged into a live, 
  completely inserted in     properly grounded outlet. 
  the electrical outlet.
  A fuse in your home may  • Replace the fuse or reset the circuit breaker. 
  be blown, or the circuit  
  breaker tripped.
  Oven controls improperly set.  • See the Using the oven section.
  Door left in the locked   • If necessary, allow the oven to cool; then unlock 
  position. the door.
Before you call for service…  GEAppliances.com
29
Troubleshooting Tips  
Save time and money! Review the charts on the following 
pages first and you may not need to call for service.










