Use and Care Guide
28 49-85242  Rev. 2
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Oven light does not 
work
Light bulb is loose or defective. Tighten or replace bulb. See the Maintenance section for 
instructions on how to replace the bulb.
Oven will not self-
clean
The temperature is too high to set a 
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Excessive smoking 
during clean cycle
Excessive soil or grease. 3UHVVWKH Cancel/Off pad. Open the windows to rid the 
room of smoke. Wait until the LOCKED light goes off. Wipe 
up the excess soil and reset the clean cycle.
Oven not clean after a 
clean cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle. 
Heavily soiled ovens may need to self-clean again or for a 
longer period of time.
Strong “burning” or 
“oily” odor emitting 
from the vent
This is normal in a new oven and will 
disappear in time. 
To speed the process, set a self-clean cycle for a minimum 
of 3 hours. See the Cleaning the Oven section. This is 
temporary.
Excessive smoking 
during broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not 
open or LOCKED light 
is on when you want 
to cook.
The oven door is locked because the 
temperature inside the oven has not 
dropped below the locking temperature.
3UHVVWKHCancel/Off pad. Allow the oven to cool below the 
locking temperature.
"LOCK DOOR" 
flashes in the display
The self-clean cycle has been selected 
but the door is not closed.
Close the oven door.
“F— and a number 
or letter” flash in the 
display
You have a function error code. 3UHVVWKHCancel/Off pad. Allow the oven to cool for one 
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seconds and then reconnect power. If the function error 
code repeats again, call for service.
Power outage, clock 
flashes
3RZHURXWDJHRUVXUJH Reset the clock. If the oven was in use, you must reset 
it by pressing the Cancel/Off pad, setting the clock and 
resetting any cooking function.
Lock Controls or 
Control Lockout 
feature is activated
If LOC ON appears in the display, the range control is 
locked. Turn this feature off to use the range. See the Lock 
Control feature in the Oven Controls section.
Burners do not light 3OXJRQUDQJHLVQRWFRPSOHWHO\LQVHUWHG
in the electrical outlet.
Make sure electrical plug is plugged into a live, properly 
grounded outlet.
Gas supply not connected or turned on. See the Installation Instructions that came with your range.
A fuse in your home may be blown or 
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly. See the Care and Cleaning of the range section.
Burner slots near the electrode, or the 
round lighter port on the oval burner, 
may be clogged.
Remove the burners and clean them. Check the electrode 
area for burned-on food or grease. See the Care and 
Cleaning of the range section.
Food residue on electrode Lightly polish flat tip of electrode with nail file or sandpaper 
until shiny.










