PB3-POS-RP ProBridge User Manual
PB3-POS-RP ProBridge User Manual Copyright Copyright © 2006, GE Security, Inc. All rights reserved. This document may not be copied in whole or in part, or otherwise reproduced except as specifically permitted under US copyright law, without the prior written consent from GE. Document number/0150-0231J. (July 2006) Disclaimer THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
TABLE OF CONTENTS BEFORE YOU BEGIN....................................................5 INTRODUCTION............................................................7 PB3-POS-RP OVERVIEW.............................................................7 COMPATIBILITY .............................................................................8 ADDITIONAL EQUIPMENT ...............................................................8 DISCLAIMER ...........................................................................
PB3-POS-RP ProBridge User Manual VERIFY OPERATION.................................................................... 17 DIP SWITCH SETTINGS ..............................................19 SW1 SETTINGS ..........................................................................19 SW2 SETTINGS ..........................................................................22 SW3 SETTINGS ..........................................................................24 SW4 SETTINGS ..................................
Before You Begin Read these instructions before installing or operating this product. Note: This installation should be made by a qualified service person and should conform to local codes. This manual provides installation and operation information.
PB3-POS-RP ProBridge User Manual * WARNING: Improper use of this equipment can cause severe bodily injury or equipment damage. ** CAUTION: Improper use of this equipment can cause equipment damage. Note: Notes contain important information about a product or procedure. * This symbol indicates electrical warnings and cautions. ** This symbol indicates general warnings and cautions.
Introduction This manual provides all the information necessary to properly install this product. ** CAUTION: Your system’s layout, camera assignment, PB3 termination, and serial device model should all be selected before starting the installation. PB3-POS-RP Overview The GE PB3-POS-RP (PB3) is a specific model of ProBridge that interfaces the DVMRe family of digital video multiplexer/recorders to retail point-of-sale (POS) devices often identified as electronic cash registers (ECRs) and some ATM’s.
PB3-POS-RP ProBridge User Manual Compatibility The PB3 is compatible with the following GE DVMRe products: DVMRe Type Software Version PPC Version DVMRe-CD/CS V 3.07 (and above) V 3.07 (and above) DVMRe-eZ V 3.20 (and above) V 3.14 (and above) DVMRe-CT and V 4.0 (and above) N/A DVMRe-eZT (Triplex) V 4.03 (and above) N/A StoreSafe and StoreSafe Pro II V 4.
with specific cameras. GE assumes no responsibility for the amount and type of information available, the operation, nonoperation or erroneous operation of the customer provided equipment that interfaces with the ProBridge. PB3 System Components You should find the following PB3 system components when the product is unboxed. Figure 1-1. PB3-POS-RP Box Contents.
PB3-POS-RP ProBridge User Manual PB3-POS-RP ProBridge includes: • (1) PB3-POS-RP ProBridge unit. • (1) P/N 4310-0034B: RJ45 to RJ45 cable. Connects the PB3 to RS485 Network. This cable is 6’ in length. • (1) P/N 4310-0068A: serial device Interconnect Cable. This cable is 14” in length. • (1) P/N 4310-0047B: RJ45 to DB9F cable. Connects the PB3 to the DVMRe. This cable is 6’ in length. • (1) P/N 4310-0069A: serial device to PB3 Cable. This cable is 6’ in length. • (1) P/N 0900-0176: Triport Cable.
Moisture: Do not expose the unit to rain or moisture. Moisture can damage internal components. Do not install this unit near sources of water. RS232 Limitations: Cable length between the POS device and the PB3 is limited to 50’. Cable length between the PB3 unit and the DVMRe is also limited to 50’. If the supplied cables are replaced by custom made cables to address distances between components, ensure the cable is manufactured to ANSI standards for RS232 communication.
PB3-POS-RP ProBridge User Manual 4310-0007 120VAC Power Supply Power Supply Input Voltage: 120 VAC Tolerance: ±10% Frequency: 60 Hz Power Supply Output Voltage: 12 VDC Current: 110 mA Power: 1.3 Watts Connector: 2.1mm female barrel. Center Positive 4310-0008 220VAC Power Supply Power Supply Input Voltage: 220 Volt AC Tolerance: ±10% Frequency: 50 Hz Power Supply Output Voltage: 12 Volt DC Current: 110mA Power: 1.3 Watts Connector: 2.1mm female barrel.
Installation Before installation please familiarize yourself with the PB3 and its typical system layout. PB3 Components Figure 2-1. ProBridge Components.
PB3-POS-RP ProBridge User Manual Typical System Layout Monitor RS232/2 Port DVMRe Triplex 4310-0034B RJ45 to RJ45 Cable CBR-PB3-RP ProBridge Port 1 Port 0 * RS485 Cable (Supplied by Installer) Port 2 4310-0069A Printer to PB3 Cable Camera 4320-0068A Receipt Printer Cable Receipt Printer Electronic Cash Register 2nd CBR-PB3-RP ProBridge * Camera 4310-0069A Printer to PB3 Cable 4320-0068A Receipt Printer Cable Receipt Printer Electronic Cash Register * Power Connections not show for clar
Required Dip Switch Information SW1 3) Dipswitch 1-4 Special Functions (See Section Dipswitch 5-8 Camera Assignment* Dipswitch 1 Reserved Dipswitch 2-4 Baud Rate Dipswitch 5-8 Protocol SW3 Dipswitch 1-8 serial device Device Select* SW4 Dipswitch 3 ProBridge Termination* SW2 *These settings should be set before beginning the installation.
PB3-POS-RP ProBridge User Manual Switch Settings as shown above are: • Camera Number 1 (SW1 5-8) • Generic Printer (SW3 1-8) • PB3 Termination OFF (SW4 3) Detailed Installation Steps Note: Modify the DVMRe’s default baud rate of 19200 to 57600. 1) At the minimum set or verify the DIP Switch settings for the Camera Number, PB3 Termination, and the type of serial device.
6) If more than one cash register interface is to be installed repeat steps 1-4 above for each additional cash register. 7) Connect each PB3 unit together by using an RS485 cable with RJ-45 connectors on each end. Connect to either receptacle on Port 0 to interconnect the PB3 units using an “in” and “out” method. (For details on the RS485 cable, review the cable specifications). Note: The installer shall provide this cable. 8) Confirm that each PB3 has the proper termination setting.
PB3-POS-RP ProBridge User Manual If the unit fails to display transaction text, please go to the troubleshooting section of this manual.
Dip Switch Settings This chapter deals in detail with the Dip Switch Settings. The PB3 must be re-initialized before any changes to the switch settings will be recognized. SW1 Settings SW1 –Switches 1-4 The first four switch positions on SW1 are programmed to provide special functions on the PB3 for display and troubleshooting. Under normal installations these settings do not need to be changed from the defaults.
PB3-POS-RP ProBridge User Manual Demo Mode (Simulated Message) This setting permits the PB3 to send a simulated POS transaction message to the DVMRe/Triplex. This is useful for troubleshooting or for demonstrating PB3 functionality without having a POS device connected. As a troubleshooting tool, this element allows you to verify that the PB3 is able to send messages and have the DVMRe correctly capture data coming from the PB3.
SW1 - Switches 5-8 Dipswitches 5 thru 8 on SW1 assigns transaction text for that cash register’s PB3 unit to a specific camera on the DVMRe.
PB3-POS-RP ProBridge User Manual SW2 Settings SW2 - Switch 1 Switch 1 on SW2 is reserved for Technical Support personnel. Do not use. SW2 - Switches 2-4 Switches 2-4 on SW2 are used to modify the baud rate on Port 2 of the PB3 should the POS device you are using require it. SW2 Baud Rate Port 2 2 3 4 1200 U U U 2400 U U D 4800 U D U 9600 U D D 14.4k D U U 19.2k D U D 38.
SW2 - Switches 5-8 Switches 5-8 on SW2 are used to modify the communication transfer protocol on Port 2 of the PB3 should the POS device you are using require it. The protocol listed here consists of 3 user definable settings: The Start Bit, The Stop Bit, and Parity. These can be expressed as follows: • Stop Bit: 7 or 8-bit ASCII • Stop Bit: 1 or 2-Stop bits • Parity: Odd, Even, or None In the following table 8,1,E would translate to 8-start bits, 1-stop bit, and Even parity.
PB3-POS-RP ProBridge User Manual SW3 Settings SW3 - Switches 1-8 Switches 1 thru 8 on SW3 define the serial device used for the interface. The selection predetermines the Baud Rate and Protocol for the target serial device. Baud Rate and Protocol can be manually overridden using the dipswitches for these elements.
SW3 Printer 1 2 3 4 5 6 7 8 Serial DA U U U U U U U U Generic U U U U U U U D Citizen POS U U U U U U D U Epson TM88 U U U U U U D D Pinnacle U U U U U D U U Radiant U U U U U D U D Speedway U U U U U D D U Gilbarco U U U U U D D D Wayne Dresser U U U U D U U U Epson TM300A U U U U D U U D Axhiom 7158 U U U U D U D U UTC U U U U D U D D VeriFone U U U U D D U U NCR 7156 U U U
PB3-POS-RP ProBridge User Manual SW4 Settings SW4 – Switches 1,2, 4-6 These switches are reserved for Technical Support personnel. Do not use. SW4 - Switch 3 Switch 3 on SW4 is used for signal termination for Port 0 on the PB3. Termination is important whenever multiple PB3 units are interconnected via the unit’s built-in RS485 network and the length between the PB3’s is more than 2000 feet. The default termination setting on the ProBridge 3 unit is with termination set to OFF.
Troubleshooting Problem *Unable to verify capture of text. Garbled text. Probable Cause Solution 1. No power. 1. Check power. 2. Incorrect cabling. 2. Check cables. 3. Incorrect switch settings. 3. Verify settings with Display Memory mode on page 18. Incorrect baud rate Check baud rate for POS device, set DIP switches to match. * Use Demo mode to verify that the PB3 is passing data to the DVMRe.
PB3-POS-RP ProBridge User Manual Hyperterminal Setup Manual configuration can also be completed using Windows HyperTerminal in stead of the DIP switches. Manual configuration should only be used if the “POS Device Selection” does not conform to your specific device because baud rates or protocols are slightly different than the default values for the selected device.
Figure 5-1. Laptop connected to PB3 running HyperTerminal. Open a new Connection (FILE>NEW): Give the connection a name and select an Icon. Click OK. Under “Connect Using” option select “COM1”.
PB3-POS-RP ProBridge User Manual The Com1 Properties menu will appear. Select the following settings to complete the setup: Bits per Second = 57600 Data Bits = 8 Parity = None Stop Bits = 1 Flow Control = None Power up the PB3 unit by plugging in the power supply. The following screen (or similar) will confirm that you are in HyperTerminal programming mode.
The configurable settings are: • Protocol • Baud Rate • Parity • # of Stop Bits • Character Set • POS Device Type Once HyperTerminal mode is set up, press the “Enter” key twice. The following menu will appear: To make a menu selection, enter the number of the element and press “Enter”.
PB3-POS-RP ProBridge User Manual Main Menu Option 2 (Port #2) Port #2 is an RS-232 port that connects the PB3 unit to the serial device Interconnect Cable. The settings will vary based upon the type of serial device in use. Once you have selected this option, there will be multiple selections available for each element. Entering the number for the element will switch to the next option for that element. Continue to enter the same element number until the desired entry appears.
Menu Selection 2 – Protocol Options • Asynchronous Menu Selection 3 – Baud Rate Baud Rate is only used if Protocol option selected is Asynchronous. • 1200 • 2400 • 4800 • 9600 • 14.4K • 19.2K • 38.
PB3-POS-RP ProBridge User Manual Menu Selection 6 – Code (Character) The available selections are: • 7-Bit ASCII • 8-Bit ASCII Menus Selection 7 – Device Type Serial data analyzer Generic interface Citizen POS printer Epson TM88 Pinnacle POS Radiant systems POS Speedway POS Gilbarco PC/G-site journal Wayne/Dresser Epson TM-300A Axhiom printer 7158 UTC model PD1100s-11345 VeriFone CR terminal NCR 7156 POS server output Teller line printer Fujitsu pole display Samsung 5215 pole XAPC
Main Menu Option 3 (Text Setup) The Text Setup menus allow the user to use some text filtering options. These options allow the user to filter out excess data. Select the Text Setup option from the Main Menu. Once you have selected this option, there will be multiple selections available for each element. Entering the number for the element will switch to the next option for that element. Continue to enter the same element number until the desired entry appears.
PB3-POS-RP ProBridge User Manual Bypass Count The Bypass Count is the number of characters to bypass or ignore excluding the characters in the Text String. The Bypass Count can be entered when you enter the sequence: 3 > Enter. Enter Count: _ The range of the Bypass Count is 0 to 255. Entry will autoterminate after the 3rd number input. You may terminate input by using the Enter key. The Backspace key may also be used for correction.
Linefeed), the PB3 will output both a Carriage Return and a Line Feed. If this option is disabled then, the PB3 will not append any extra characters. Toggle the Append Line Feed option by entering the number ‘5’ followed by the Enter key. 5 > Enter Example of setting Text Setup Menu options: 1. Access the Text Setup Menu (Enter, Enter, 3, Enter). 2. Enable the String Compare (2, Enter) Compare: Enabled. 3. Set Bypass Count to 18 (3, Enter) and enter the number 18 followed by the Enter key. 4.
PB3-POS-RP ProBridge User Manual An example of the setup above is shown in the following illustration. Receipt 11/16/03 Data stored on HD 09:11:50 11/16/03 Coke................$1.49 Bottled Water.......$2.50 Potato Chips........$3.00 09:11:50 Coke................$1.49 Bottled Water.......$2.50 Potato Chips........$3.00 Subtotal...........$6.99 Tax................$0.31 Subtotal...........$6.99 Tax................$0.31 Total..............$7.20 Total..............$7.
Main Menu Option 4 (Alarm Setup) Use this option to enable or disable alarm mode and to customize the text to display for each alarm. Select option #4 to display the following screen To change the alarm mode select option #2 and press the enter button. The alarm mode will toggle between enabled or disabled. You can enter customized alarm text by selecting options 3 through 7 and entering your text. Your text string can be up to 15 characters.
PB3-POS-RP ProBridge User Manual PB3 Specifications Physical Housing Metal enclosure. Dimensions (W x L x H) 4.0 x 7.0 x 1.0” (100 x 175 x 25 mm) Nominal Weight 4.8 oz (136 g) Shipping Weight 1 lb (453 g) packaged, including the external AC power supply and manual. Color Black. Environmental Temperature 0 to 40 °C, operating. Relative Humidity 90%, non-condensing. Electrical AC Power External AC power supply included.
Cable Specifications ProBridge to Triplex (DVMRe-CT) RJ45 Connector Part Number : 4310-0034B RJ45 Connector Pin 8: Pin 7: Common Pin 8: Pin 7: Common Communication Type: RS232 Pin 6: APin 5: Rcv Pin 6: APin 5: Rcv Connector Type: RJ-45, RJ-45 Pin 4: Tx Pin 3: A+ Pin 4: Tx Pin 3: A+ Pin 2: Pin 1: Common Pin 2: Pin 1: Common Cable Required: 5 Foot RJ-45 to RJ-45 Triplex RS232 Cable (Supplied). Connects ProBridge to DVMRe-CT.
PB3-POS-RP ProBridge User Manual ProBridge to DVMRe (DVMRe-CD/S) DB9F RJ45 Connector Part Number : 4310-0047B Communication Type: RS232 Connector Type: RJ-45 ,DB9F Cable Required: 6 Foot RJ-45 to DB9F RS232 Cable (Supplied). Connects ProBridge to DVMReCD/CS.
ProBridge to ProBridge Cable RJ45 Connector Part Number : Installer Provided RJ45 Connector Pin 8: Brown Pin 7: Brown/White GND RS485 - Pin 8: Brown Pin 7: Brown/White Communication Type: RS-485 Pin 6: Green Pin 5: Blue/White Connector Type: RJ45, RJ45 Pin 4: Blue Pin 3: Green/White RS485 + Pin 4: Blue Pin 3: Green/White Pin 2: Orange Pin 1: Orange/White GND Pin 2: Orange Pin 1: Orange/White Cable Required: RS-485 Interconnect Cable (up to 3,000’)).
PB3-POS-RP ProBridge User Manual ProBridge to Printer Interconnect Cable DB9F DB25M Part Number : 4310-0069A Communication Type: RS232 Connector Type: DB25M, DB9F Cable Required: 6 Foot DB25M to DB9F RS232 Cable (Supplied). Connects PB3 to the Printer Interconnect Cable.
DB-25M Connector DB25M DB25F DB-25F Connector Pin 25 Pin 24 Pin 23 Pin 22 Pin 21 Pin 20 Pin 19 Pin 18 Pin 17 Pin 16 Pin 15 Pin 14 Pin 13 Pin 12 Pin 11 Pin 10 Pin 9 Pin 8 Pin 7 Pin 6 Pin 5 Pin 4 Pin 3 Pin 2 Pin 1 Pin 25 Pin 24 Pin 23 Pin 22 Pin 21 Pin 20 Pin 19 Pin 18 Pin 17 Pin 16 Pin 15 Pin 14 Pin 13 Pin 12 Pin 11 Pin 10 Pin 9 Pin 8 Pin 7 Pin 6 Pin 5 Pin 4 Pin 3 Pin 2 Pin 1 Pin 25 Pin 24 Pin 23 Pin 22 Pin 21 Pin 20 Pin 19 Pin 18 Pin 17 Pin 16 Pin 15 Pin 14 Pin 13 Pin 12 Pin 11 Pin 10 Pin 9 Pin 8 Pin 7
PB3-POS-RP ProBridge User Manual Triport Cable The Triport cable is used for tapping serial RS-232 ports available on most POS cash registers. The Tri-Port does not interfere with any signals between the POS and the printer (if there is an external printer connected). For installation, do the following: 1. Remove the DB9 printer connector at the POS (if an external printer is connected). 2. Install the Triport connector (printed circuit board) into the vacated POS connector. 3.
Triport Cable Modifications In some cases, it may become necessary to modify the wiring of the Triport cable. It is recommended that only trained technicians modify the Triport. Modifications are limited to only the removal of the orange or blue wire. Removing both wires or re-attaching these wires to other solder points may disrupt communications between the POS device, printer, and/or the PB3. Ref: The orange wire carries signals from the transmit signal of the cash register.
PB3-POS-RP ProBridge User Manual Contacting technical support For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, you may contact technical support during normal business hours (Monday through Friday, excluding holidays, between 6 a.m. and 5 p.m. Pacific Time). Table 1. Sales and support contact information Sales Phone: Technical support Toll-free: 888.GESECURity (888.437.
