Owner's Guide
22 49-2000962 Rev. 0
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Excessive smoking during 
clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid 
the room of smoke. Wait until the 
 goes off. Wipe 
up the excess soil and reset the clean cycle.
Excessive smoking during 
broiling
Food too close to burner element. /RZHUWKHUDFNSRVLWLRQRIWKHIRRG
Oven door will not open 
after a clean cycle
Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a 
clean cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean 
cycle. Heavily soiled ovens may need to self-clean 
again or for a longer period of time.
 flashes in the display
The self-clean cycle has been selected but 
the door is not closed.
Close the oven door.
 is on when you want to 
cook
The oven door is locked because the 
temperature inside the oven has not 
dropped below the locking temperature.
Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number or 
letter” flash in the display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool 
for one hour. Put the oven back into operation.
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error code repeats, call for service.
Display goes blank A fuse in your home may be blown or the 
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Settings section.
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH 
See the Settings section.
Power outage, clock 
flashes
Power outage or surge  5HVHWWKHFORFN,IWKHRYHQZDVLQXVH\RXPXVW
reset it by pressing the Cancel/Off pad, setting the 
clock and resetting any cooking function.
“Burning” or “oily” odor 
emitting from the vent
This is normal in a new oven and will 
disappear in time. 
To speed the process, set a self-clean cycle for a 
minimum of 3 hours. See the Cleaning the Oven 
section.
Strong odor An odor from the insulation around the 
inside of the oven is normal for the first few 
times the oven is used. 
This is temporary and will go away after several 
uses or a self-clean cycle.
Fan noise A cooling fan may automatically turn on. This is normal. The cooling fan will turn on to cool 
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the oven is turned off.
My oven door glass 
appears to be "tinted" or 
have a "rainbow" color. Is 
this defective?
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a heat barrier to reflect the heat back into 
the oven to prevent heat loss and keep the 
outer door cool while baking.
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may see this tint or rainbow color.
Sometimes the oven takes 
longer to preheat to the 
same temperature
Cookware or food in oven The cookware or food in the oven will cause the 
oven to take longer to preheat. Remove items to 
reduce preheat time.
1XPEHURIUDFNVLQRYHQ Adding more racks to the oven will cause the oven 
to take longer to preheat. Remove some racks.
'LIIHUHQWFRRNLQJPRGHV The different cooking modes use different preheat 
methods to heat the oven for the specific cooking 
mode. Some modes will take longer than others 
(i.e. convection bake multi).
Oven will not work 
remotely
Router issues, no wireless signal, etc. For assistance with oven wireless network 
connectivity, please call 800.220.6899.
Oven is not connected.
Troubleshooting tips ... %HIRUH\RXFDOOIRUVHUYLFH










