Use and Care Guide
49-80804 25
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Display goes blank A fuse in your home may be blown or the 
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Power outage, clock 
flashes
Power outage or surge Reset the clock. If the oven was in use, you must reset it by 
pressing the Cancel/Off pad, setting the clock and resetting any 
cooking function.
“Burning” or “oily” odor 
emitting from the vent
This is normal in a new oven and will 
disappear in time. 
To speed the process, set a self-clean cycle for a minimum of 3 
hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around the 
inside of the oven is normal for the first 
few times the oven is used. 
This is temporary and will go away after several uses or a self-
clean cycle.
Fan noise A cooling fan may automatically turn on This is normal on some models. The cooling fan will turn off and 
on to cool internal parts. It may run after the oven is turned off.
My oven door glass 
appears to be "tinted" or 
have a "rainbow" color. Is 
this defective?
No. The inner oven glass is coated with 
a heat barrier to reflect the heat back into 
the oven to prevent heat loss and keep 
the outer door cool while baking. 
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tint or rainbow color.
Sometimes the oven takes 
longer to preheat to the 
same temperature
Cookware or food in oven. The cookware or food in the oven will cause the oven to take 
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take 
longer to preheat. Remove some racks.
Display flashes Power failure. Reset the clock.
Unable to get the display 
to show “oFFSEt”
Oven control pads were not touched 
properly.
The Broil Hi/Lo and Bake pads must be touched at the same 
time and held for 3 seconds.
Control signals after 
entering cooking time or 
start time
You forgot to enter a bake temperature or 
cleaning time.
Touch the Bake pad and desired temperature or the Self Clean 
pad and desired clean time.
Oven racks are difficult to 
slide
The shiny, silver-colored racks were 
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and wipe 
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with Pam
®
 or other lubricant sprays.
Drawer does not slide 
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the Care 
and cleaning of the range section.
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unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent When using the ovens, it is normal to see 
steam coming out of the oven vents. As 
the number of racks or amount of food 
being cooked increases, the amount of 
visible steam will increase.
This is normal.
Troubleshooting Tips ... Before you call for service










