Use and Care Manual
32
49-85220-2
Troubleshooting tips ... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Top burners do not 
burn evenly
Improper burner assembly. Make sure the burner caps are seated correctly. See the Care and 
Cleaning section.
Burner slots on the side of the 
burner may be clogged.
Remove the burners for cleaning. See the Care and Cleaning 
section.
Burner flames are 
YHU\ODUJHRU\HOORZ
Improper air to gas ratio. If range is connected to Propane gas, contact the technician who 
installed your range or made the conversion.
Surface burners light 
but bake and broil 
burners do not.
Gas to the oven burners may 
have been shut off at the gas 
regulator.
The regulator is located behind the drawer compartment near the 
gas line attachment at the rear of your range. A shield may need 
to be removed to access the regulator. Flip the lever on the side 
of the regulator to the position shown below to resume gas flow.
My oven door glass 
appears to be 
"tinted" or have a 
UDLQERZFRORU
The inner oven glass is 
FRDWHGZLWKDKHDWEDUULHUWR
reflect the heat back into the 
oven to prevent heat loss and 
NHHSWKHRXWHUGRRUFRROZKLOH
baking.
This is normal. Under certain light or angles, you may see this tint 
or rainbow color.
'UDZHUGRHVQRWVOLGH
smoothly or drags
7KHGUDZHULVRXWRIDOLJQPHQW Fully extend the drawer and push it all the way in. See the Care and 
Cleaning of the range section.
'UDZHULVRYHUORDGHGRUORDGLV
unbalanced.
Reduce weight or redistribute drawer contents.
Lever is 
shown closed. 
PULL TO OPEN.
Sealed burner models










