Use and Care Guide
22 49-85209-7
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Oven not clean after a 
clean cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle. 
Heavily soiled ovens may need to self-clean again or for a 
longer period of time.
Strong “burning” or 
“oily” odor emitting 
from the vent
This is normal in a new oven and will 
disappear in time. 
To speed the process, set a self-clean cycle for a 
minimum of 3 hours. See the Cleaning the Oven  section. 
This is temporary.
Excessive smoking 
during broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not 
open when you want 
to cook.
The oven door is locked because the 
temperature inside the oven has not 
dropped below the locking temperature.
Allow the oven to cool below the locking temperature.
Burners do not light 3OXJRQUDQJHLVQRWFRPSOHWHO\
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly 
grounded outlet.
Gas supply not connected or turned on.
See the Installation Instructions that came with your range.
A fuse in your home may be blown or 
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly. See the Care and Cleaning of the range section.
Burner slots near the electrode, or the 
round lighter port on the oval burner, 
may be clogged.
Remove the burners and clean them. Check the electrode 
area for burned-on food or grease. See the Care and 
Cleaning of the range section.
Food residue on electrode Lightly polish flat tip of electrode with nail file or sandpaper 
until shiny.
Top burners do not 
burn evenly
Improper burner assembly. Make sure the burner caps are seated correctly. See the Care 
and Cleaning of the range section.
Burner slots on the side of the burner 
may be clogged.
Remove the burners for cleaning. See the Care and Cleaning 
of the range section.
Burner flames are 
very large or yellow
Improper air to gas ratio.
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who installed your range or made the conversion.
Surface burners light 
but bake and broil 
burners do not.
Gas to the oven burners may have 
been shut off.
The oven gas shut-off is located on the gas regulator near 
the gas line attachment to your range. Locate it and flip 
the lever.
My oven door glass 
appears to be "tinted" 
or have a "rainbow" 
color.
The inner oven glass is coated with 
a heat barrier to reflect the heat back 
into the oven to prevent heat loss and 
keep the outer door cool while baking.
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this tint or rainbow color.
Drawer does not slide 
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the 
Care and Cleaning of the range section.
Drawer is over-loaded or load is 
unbalanced.
Reduce weight or redistribute drawer contents.
Lever is  
shown closed. 
38//7223(1
Sealed burner models










