Use and Care Guide
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TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
“F— and a number 
or letter” flash in the 
display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for one 
hour. Put the oven back into operation.
If the function code repeats. 'LVFRQQHFWDOOSRZHUWRWKHRYHQIRUDWOHDVWVHFRQGV
and then reconnect power. If the function error code 
repeats, call for service.
Display goes blank A fuse in your home may be blown 
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See the 
Special Features section.
Power outage, clock 
flashes
Power outage or surge Reset the clock. If the oven was in use, you must reset it by 
pressing the Cancel/Off pad, setting the clock and resetting 
any cooking function.
“Burning” or “oily” odor 
emitting from the vent
This is normal in a new oven and 
will disappear in time. 
To speed the process, set a self-clean cycle for a minimum 
of 3 hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around 
the inside of the oven is normal for 
the first few times the oven is used. 
This is temporary and will go away after several uses or a 
self-clean cycle.
Fan noise 
(on some models)
A convection fan may automatically 
turn on and off. 
This is normal. The fan is designed to operate intermittently 
to maximize cooking evenness. The convection fan will 
operate during preheat of the bake cycle. The fan will turn 
off after the oven is heated to the set temperature. This is 
normal.
My oven door glass 
appears to be "tinted" 
or have a "rainbow" 
color. Is this defective?
No. The inner oven glass is coated 
with a heat barrier to reflect the heat 
back into the oven to prevent heat 
loss and keep the outer door cool 
while baking. 
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this tint or rainbow color.
Sometimes the oven 
takes longer to 
preheat to the same 
temperature
Cookware or food in oven. The cookware or food in the oven will cause the oven to 
take longer to preheat. Remove items to reduce preheat 
time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take 
longer to preheat. Remove some racks.
Different cooking modes. The different cooking modes use different preheat methods 
to heat the oven for the specific cooking mode. Some 
modes will take longer than others (i.e. convection bake).
Display flashes Power failure. Reset the clock.
Unable to get the 
display to show “SF”
Oven control pads were not touched 
properly.
The Broil Hi/Lo and Bake pads must be touched at the 
same time and held for 3 seconds.
Control signals after 
entering cooking time 
or start time
You forgot to enter a bake 
temperature or cleaning time.
Touch the Bake pad and desired temperature or the SELF 
Clean pad and desired clean time.
Oven racks are difficult 
to slide
The shiny, silver-colored racks were 
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and 
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not spray with Pam
®
 or other lubricant sprays.
Steam from the vent When using the ovens, it is normal 
to see steam coming out of the 
oven vents. As the number of racks 
or amount of food being cooked 
increases, the amount of visible 
steam will increase.
This is normal.










