Product Manual

Troubleshooting
Vscan – User Manual 6-9
GM092207 02
Troubleshooting
Vscan troubleshooting
Problem Possible cause Solution
Vscan has no power. Battery not inserted. Insert battery (see page 2-15).
Battery not charged Charge the battery (see
page 2-11)
Battery defect or end of life Contact GE Service (see
page 1-7).
Broken battery connection Contact GE Service (see
page 1-7).
Vscan is not charging. Battery not inserted. Insert battery (see page 2-15).
Battery defect or end of life Contact GE Service (see
page 1-7).
Broken battery connection Contact GE Service (see
page 1-7).
Defect AC adapter or charger Contact GE Service (see
page 1-7).
Mains power is down.
Temperature is outside the
specified limits
Ensure the ambient temperature
is within the specified limits (see
page i-3)
When opening the display, the
screen is white and nothing is
happening.
Connection broken during
software loading.
Contact GE Service (see
page 1-7).
Parts of the image is missing
when scanning.
Channels are missing Contact GE Service (see
page 1-7).
Noise when moving the probe
cable
Defect probe cable Contact GE Service (see
page 1-7).
No image displayed when
scanning
Defect probe Contact GE Service (see
page 1-7).