Installation Guide
18 49-90581-2
TROUBLESHOOTING TIPS - WASHER
Troubleshooting Tips - Washer
Performance Possible Causes What to do
Clothes too wet
Incorrect spin cycle
selected
Make sure the spin cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
Wash load out of
balance
Redistribute load in washer and run through Drain & Spin
cycle.
Colored spots
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow
directions for using dispenser.
Pretreat stain and rewash.
Dye transfer Sort whites or lightly colored items from dark colors
Grayed or yellowed
clothes
Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F
(48°C– 60°C).
Washer is overloaded Select load size to match clothes load.
Dye transfer Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
clothes
Clothes are air or line
dried
If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time than larger loads
Detergent not dissolving Add detergent as wash basket fills with water, before you load
clothes.
Try a liquid detergent.
Use warmer water temperature.
Overloading Load clothes no higher than the top row of holes in the washer
basket.
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow
directions for using dispenser.
Pilling
Result of normal wear
on poly-cotton blends
and fuzzy fabrics
While this is not caused by the washer, you can slow the pilling
process by washing garments inside out.
Snags, holes, tears,
rips or excessive
wear
Pins, snaps, hooks,
sharp buttons, belt
buckles, zippers and
sharp objects left in
pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp
buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine
bleach
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like
hair bleach or dye,
permanent wave
solution
Rinse items that may have chemicals on them before washing.