Use and Care Manual
33
Problem  Possible Causes  What To Do
No water or ice cube  Supply line or shutoff  • Call a plumber. 
production  valve is clogged. 
  Water filter clogged.  • Replace filter cartridge or remove filter and install plug.
 Dispenser is LOCKED. • Press and hold the LOCK pad for 3 seconds.
CUBED ICE was selected   Last setting was  • A few cubes were left in the crusher from the previous 
but CRUSHED ICE   CRUSHED ICE.    setting. This is normal. 
was dispensed 
(on some models)  
Refrigerator has odor Foods transmitting  • Foods with strong odors should be tightly wrapped.
odor to refrigerator.
 • Keep an open box of baking soda in the refrigerator;  
    replace every three months.
  Interior needs cleaning.  • See Care and cleaning.
Moisture forms on   Not unusual during  • Wipe surface dry. 
outside of refrigerator  periods of high humidity.
Moisture collects inside  Too frequent or too  •This is normal for the beverage center. 
(in humid weather, air  long door openings.   
carries moisture into   
refrigerator when doors  Due to the highter humidity in the  •This is normal for the beverage center. 
are opened)  refrigerator, you may on accasion    loads and environmental conditions change. 
  experience fog or small amounts    with a per towel if desired. 
  of moisture in the refrigerator 
 compartment.
Interior light does   No power at outlet.  • Replace fuse or reset the breaker.
not work
  Light bulb burned out.  • See Replacing the light bulbs.
  For LED lights   • Call Service.
Water on kitchen floor or   Cubes jammed in chute.  • Poke ice through with a wooden spoon. 
on bottom of freezer 
Hot air from bottom   Normal air flow cooling 
of refrigerator  motor. In the refrigeration 
  process, it is normal that 
  heat be expelled in the 
  area under the refrigerator. 
  Some floor coverings 
  are sensitive and will 
  discolor at these normal 
  and safe temperatures.
Refrigerator never  Adaptive defrost keeps  • This is normal. The refrigerator will cycle off after the 
shuts off but the  compressor running during    door remains closed for 2 hours. 
temperatures are OK door openings.
Refrigerator is beeping  Door is open.  • Close door.
Door not closing properly  Door gasket on hinge side  • Apply paraffin wax to the face of the gasket. 
  sticking or folding over.
Actual temperature not  Unit just plugged in.  • Allow 24 hours for system to stabilize.
equal to Set temperature
  Door open for too long.  • Allow 24 hours for system to stabilize.
  Warm food added to refrigerator.  • Allow 24 hours for system to stabilize.
  Defrost cycle is in process.  • Allow 24 hours for system to stabilize.
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