Use and Care Manual
32
Problem  Possible Causes  What To Do
Ice cubes have  Ice storage bin needs cleaning.  • Empty and wash bin. Discard old cubes.
odor/taste
  Food transmitting odor/taste  • Wrap foods well. 
  to ice cubes.
  Interior of refrigerator  • See Care and cleaning. 
 needs cleaning.
Small or hollow cubes   Water filter clogged.  • Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing  Door left open.  • Check to see if package is holding door open.
  Temperature control not set  • See About the controls. 
 cold enough.
Frequest ‘buzzing sound”  Icemaker power switch is in the 1  • Set the power switch to the 0 (off) position. Keeping it in 
warm (on some models)  (on) position, but the water supply  the 1 (on) position will damage the water valve. 
  to the refrigerator has not been 
 connected. 
Orange glow in  Defrost heater is on.  • This is normal. 
the freezer
Cube dispenser does not  Icemaker turned off or  • Turn on icemaker or water supply. 
work (on some models)  water supply turned off.   
  Ice cubes are frozen to  • Remove cubes. 
  icemaker feeler arm.   
  An item is blocking or has fallen  • Remove any item that might be blocking, or has fallen 
  into the ice chute inside the top    into, the chute. 
  door bin of the freezer.     
  Irregular ice clumps in  • Break up with fingertip pressure and discard 
 storage container.  remaining clumps.
  • Freezer may be too warm. Adjust the freezer control  
   to a colder setting, one position at a time, until clumps 
   do not form.
 Dispenser is LOCKED. • Press and hold the LOCK pad for 3 seconds.
Water has poor taste/odor Water dispenser has not been  • Dispense water until all water in system is replenished. 
(on some models)  used for a long time.
Water in first glass is   Normal when refrigerator  • Wait 24 hours for the refrigerator to completely 
warm (on some models)  is first installed.    cool down.
  Water dispenser has not been  • Dispense water until all water in system is replenished. 
  used for a long time.
  Water system has been drained.  • Allow several hours for replenished supply to chill.
Water dispenser does   Water supply line turned  • See Installing the water line. 
not work (on some models)  off or not connected.   
  Water filter clogged.  • Replace filter cartridge or remove filter and install plug.
  Air may be trapped in the  • Press the dispenser arm for at least two minutes. 
 water system.
 Dispenser is LOCKED. • Press and hold the LOCK pad for 3 seconds.
Water spurting from  Newly-installed filter cartridge.  • Run water from the dispenser for 3 minutes (about 
dispenser (on some models)
 one and a half gallons).
Water is not dispensed  Water in reservoir is  • Call for service. 
(on some models) but  frozen.
icemaker is working
  Refrigerator control setting  • Set to a warmer setting. 
  is too cold.
Before you call for service…










