Manual

Beforeyoucall for service...
Troubleshooting -tips
Save time and money! Review the chart below
first and you may not need to call for service.
Problem Possible Causes What To Do
Water contains tiny New filter cmtisters contain • Turn on the filtered water timcet and allow these hamfless carbon
black particles activated carbon, which is a pa_ti(les to purge fl'om the (aniste_. Turn off the timcet when the
harmless black powder, water is clem:
Water has air bubbles Air in system after hastallation. "_._]11go away after water runs fi)r a while.
and is cloudy
Indicator light on the Six months usage has occurred. • ]_epla(e both filter caniste_ and 1)atterv in the thucet base.
faucet base is flashing This is the maximum fife of
the _xlter canisters.
Indicator light on the Normal operation. • Does not blink until 6 months of operation has passed.
faucet base is not blinking
Battery may need to be replaced. • Nomaally the light is not on. The light blinks every 30 seconds to
indicate a filter change is needed. Tiffs occtu_ about every 6 months.
• Replace battery. Indicator light will blink rapidly 5 times to indicate
proper installation and operation.
Indicator light on the Battery may need to be • Observe orientation markings on the holder and install correctly:
faucet base is not replaced or it may have been Replace battery if it is old,
working when new h_taJled incorrectly.
batteryis installed
Chlorine taste and/or The filter cmlisters are no • Replace tile filter eanistei_.
odor in the product water longer removhag chlorine
from the water supply.
Water dispenses The filters have been installed • A six-month change-out period is recommended. Replace both
veryslowly for too long. filter canisters.
The filter cmtisters have • High sediment levels can cause premature clogging. Rel)lace 1)oth
become dogged, filter canisters.
Fittings are leaking Tubing may not be hastaJled "Full_ fi)ll()w the installation instructions and be sure the tubino_ is
properly, installed to the prol)er depth.
No water dispensing Shut off valve may be • Open the shut off valve.
from system turned off.
Filter canisters not fully • Fully tblh>w the filter repla('ement instructions.
h_sta!led.
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