Manual

Before you call for service...
Troubleshooting tips
Save time and money! Review the chart on this
page first and you may not need to call for service.
NO SOFT WATER - Most Common Problems:
Check the following before calling for service:
• Not enough salt--should be at least l/3 full.
• Bypass valve in "Bypass" position--knob should be in the "OUT" (service) position.
• Hardness setting mo low: Check hardness setting and adjust. Verify hardness of
supply wamr--ffom local water company, wamr test or call the GE Answer Center.
• Salt Bridge--salt solidifies above water level so that brine water is not in contact
with salt. See tile Breaking a Salt Bridgesection.
Problem Possible Causes What To Do
No soft water Faucet or fixture where smnple was
taken not plumbed to soft water.
NOTE"Be sure sampleis froma faucet
that doesnot mixsoft and hard water.
Forexample,a singlelever kitchenfaucet,
if the cold side is plumbedtohard water.
" To couselwe salt, tile iustaller Ina) have isolated sonle fixtures
(outside timcets, toilets, etc.) fl'om soft _te_: From the outlet
of tile water solteuiug system, trace tile water flow path,
ill house pluu/biug. If sott water is uot directed to a timcet
or tixmre where wauted, cousult a phunbeI:
No salt in the brine taa_k or
salt bridged
Check fi_i"a salt bridge oi; if tile tauk is elnpty, refill with
recoullneuded salt. Press (fi)r 3 secouds) tile RECHARGE@
buttou to start au iumlediate rechalge aud restore
soft water suppl>
Transformer unplugged at wall outlet or
power cable to softener not com_ected.
Fuse blown or circuit breaker popped
on circuit to electrical outlet.
Electrical outlet on a circuit that can
be switched off
" Check fi)r a loss of electrical power to tile water sofleuiug
svsteln, due to auy ot these conditions and correct as ueeded.
_]th tile power supply restored, observe tile ti_ceplate dine
display and read Programmingthe Controlsection.
NOTE: Theelectrical outlet for the softener should be continuously
live so # cannot be accidentally switched of_
Mmmal bypass valve in bypass position " Be sure tile b)])ass xahe stein is positioued properly, with tile
kuob ill tile OUT positiou. Obserxe iustrucfious ou tile decal
at the eud of the stein.
Vadve drain hose pinched, plugged,
elevated too high or otherwise
restricted
" Au} restlictiou iu this dmiu hose ma) prevellt proper
operation of tile uozzle aud xeutulJ aud reduce or prexeut
brhle draw durhlg rechar ,e
Nozzle mid venturi dirty, incorrectly
assembled or dmnaged
• Refer to Cleaningthe Nozzle and genturiAssemblyinstructions.
_]th water pressure to tile water sofleuiug s)'steln off, take
tile uozzle asselnbly apart. Iuspect, cleau aud replace as
ueeded. Ally toreigu particle(s), scratches, uicks, etc., ill the
passages cau prevent operatk)n. Be stlre holes in file gasket are
cenmred oveI" holes ill the housing,
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