Washers GEAppliances.com Safety Instructions . . . . . . . . . . . . . . 2, 3 Operating Instructions Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11 Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Loading and Using the Washer . . . .12–13 Care and Cleaning . . . . . . . . . . . .14–17 Installation Instructions Preparing to Install Your Washer . . . . . . 18 Location of Your Washer . . . . . . . .
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as: DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
GEAppliances.com PROPER INSTALLATION This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling 800.GE.CARES (800.432.2737). In Canada, visit www.geappliances.ca or call 800.561.3344.
About the washer control panel. Throughout this manual, features and appearance may vary from your model. You can locate your model number on a label on the side of the washer or inside the washer door.
Control settings. GEAppliances.com Quick Start NOTE: Features and appearance vary by model. 1 2 Select a wash cycle. (Defaults are set for each cycle. These default settings can be changed. See Control settings for more information.) 3 Press the Start/Pause button. Press the Power button. If the screen is dark, a press of the Power button will “wake up” the display. Power 1 Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
Control settings. Add Steam (on some models) 3 Add Steam adds steam into the washer to assist with loosening stains on the Whites, Colors/Normal, Towels/Sheets, Active Wear or Power Clean (depending on model), Bulky Bedding or Sanitize cycles. To use: 1. Turn power ON and select a wash cycle. 2. Select the Add Steam button to activate steam. 3. Press the Start/Pause button. Soil 4 (appearance will vary) Change the Soil level to increase or decrease the wash time to remove different amounts of soil.
GEAppliances.com PreWash (on some models) 8 Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing. Be sure to add liquid or powder high-efficiency detergent, or the proper wash additive to the prewash dispenser. Use this option to reduce the overall wash cycle by at least 20% without sacrificing wash performance.
Control settings. Stain Removal Guide 12 (on some models) The Stain Removal Guide is preprogrammed with the ideal wash and rinse settings to tackle five common stains: grass, wine, blood, tomato and dirt. To use this feature, select the desired wash cycle and then press the Stain Removal Guide button until the stain you want to remove is highlighted. Once selected, press the Start button to start the cycle. For some stains, a prewash will be selected automatically.
GEAppliances.com 16 17 Cycle Signal Use the Signal pad to change the volume of the end of cycle signal. or (depending on model) Lock Controls or Lock (depending on model) You can lock the controls to prevent any selections from being made. Or you can lock or unlock the controls after you have started a cycle. Children cannot accidentally start the washer by touching buttons with this option selected. To lock the washer, press and hold the Lock Controls or Lock button for 3 seconds.
About the washer features. The Dispenser Drawer Slowly open the dispenser drawer by pulling it out until it stops. After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent. You may see water in the dispenser drawer at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer.
GEAppliances.com On some models: The Liquid Bleach Compartment IMPORTANT: The bleach compartment position varies by model. Be sure to identify the correct compartment for bleach before using. If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml), and pour into the right compartment labeled “LIQUID BLEACH”. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.
Loading and using the washer. Always follow fabric manufacturer’s care label when laundering. Preparing Clothes To avoid snags during washing: Follow these steps to maximize garment care. • Close garment zippers, snaps, buttons and hooks. • Mend seams, hems, tears. • Empty all items from pockets. • Remove nonwashable garment accessories such as ornaments and nonwashable trim materials. To avoid tangling, tie strings, draw ties and belt-like materials.
GEAppliances.com Sorting Wash Loads Colors Soil Fabric Lint Whites Lights Darks Heavy Normal Light Delicates Easy Care Sturdy Cottons Lint Producers Lint Collectors Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load. Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load. Sort dark-colored clothes from light-colored clothes to prevent dye transfer.
Care and Cleaning. Exterior Immediately wipe off any spills. Wipe with damp cloth. Do not hit surface with sharp objects. Interior Video To clean the interior of the washer, select the Basket Clean feature on the control panel. This Basket Clean cycle should be performed, at a minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.
GEAppliances.com Video Scan this code to watch a video on this topic. Cleaning the Pump Filter Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter. 1. Using a small flathead screwdriver or coin, open the access door. 2.
Care and Cleaning. Dispenser Drawer Area Tab on back right or left depending on model Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. Remove the drawer by first pulling it out until it stops. Then reach back into the left or right rear corner (depending on model) of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.
Notes. GEAppliances.
Installation Instructions Washer If you have any questions, call 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com In Canada, call 1.800.561.3344 or visit www.GEAppliances.ca This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”.
Installation Instructions LOCATION OF YOUR WASHER ROUGH-IN DIMENSIONS Do Not Install the Washer: FRONT 1. In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation. 27.0” (68.6 cm) 2. In an area where it will come in contact with curtains or drapes. 3. On carpet. The floor MUST be a hard level surface with a maximum slope of 1/2” per foot (1.27 cm per 30 cm).
Installation Instructions UNPACKING THE WASHER WARNING: Recycle or destroy the carton and plastic bags after the washer is unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation. 6. Remove the following from the back side of the washer: 4 bolts 4 plastic spacers (including rubber grommets) 4 power cord retainers 1. Cut and remove the top and bottom packaging straps. 2.
Installation Instructions ELECTRICAL REQUIREMENTS WARNING GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Installation Instructions WATER SUPPLY REQUIREMENTS DRAIN REQUIREMENTS Hot and cold water faucets MUST be installed within 42 inches (107 cm) of your washer’s water inlet. The faucets MUST be 3/4” (1.9 cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C). 1.
Installation Instructions INSTALLING THE WASHER 1. Run some water from the hot and cold faucets to flush the water lines and remove particles that might clog up the inlet hoses and water valve screens. 6. Carefully move the washer to its final location. Gently rock the washer into position ensuring inlet hoses do not become kinked. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration.
Installation Instructions INSTALLING THE WASHER (cont.) 10. Turn on the power at the circuit breaker/fuse box. 8. Attach the U-shaped hose guide to the end of the drain hose. Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package. 11. Read the rest of this Owner’s Manual. It contains valuable and helpful information that will save you time and money. 12.
Before you call for service… GEAppliances.com Truth or myth? Below is a list of truths and myths to help you better understand your frontload washer Truth or Myth? Answer Explanation MYTH 6LQFH IURQWORDG ZDVKHUV GR QRW UHTXLUH WKH WXE WR ¿OO ZLWK ZDWHU VLJQL¿FDQWO\ less water is required to thoroughly wash and rinse each load. Except for certain cycles like Delicates/Handwash and Basket Clean that use more water, you will not see a visible water line on the door glass.
Before you call for service… Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Not draining Not spinning Not tumbling Leaking water Clothes too wet 26 Possible Cause What To Do Load is out of balance • Redistribute clothes and run drain & spin or rinse & spin. • Increase load size if washing small load containing heavy and light items. Pump clogged • See page 15 on how to clean the Pump Filter.
GEAppliances.com Problem Incomplete cycle or timer not advancing Possible Cause What To Do Automatic load redistribution • Timer adds 3 minutes to cycle for each rebalance. 11 or 15 rebalances may be done. This is normal operation. Do nothing; the machine will finish the wash cycle. Pump clogged • See page 15 on how to clean the Pump Filter. Drain hose is kinked or improperly connected • Straighten drain hose and make sure washer is not sitting on it.
Before you call for service… Problem Water does not enter washer or enters slowly Possible Cause What To Do Automatic self system checks • After Start is pressed, the washer does several system checks. Water will flow 60 seconds after Start is pressed. Water supply is turned off • Turn on both hot and cold faucets fully. Water valve screens are stopped up • Turn off the water source and remove the water connection hoses from the upper back of the washer.
GEAppliances.com Problem Detergent leak Possible Cause What To Do Incorrect placement of detergent insert • Make sure detergent insert is properly located and fully seated. Never put detergent above max line. This is normal • It is normal operation to see detergent leak on door gasket about 20 seconds after filling the dispenser. Dispenser clogged • Monthly clean the dispenser drawer to remove buildup of chemicals.
GE Washer Warranty. (For customers in the United States) All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service, on-line, visit us at GEAppliances.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service. Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.
GE Washer Warranty. (For customers in Canada) All warranty service provided by our Factory Service Centres or an authorized technician. For service, call 1.800.561.3344. Please have serial number and model number available when calling for service. For The Period Of: We Will Replace: One Year From the date of the original purchase Any part of the washer which fails due to a defect in materials or workmanship.
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