Owner's Manual
44 49-1000472 Rev. 2
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Causes What to Do
Water has poor taste/odor  Water dispenser has not been used for 
a long time.
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replenished.
Water in first glass is warm  Normal when refrigerator is first 
installed. 
Wait 24 hours for the refrigerator to completely cool 
down.
Water dispenser has not been used for 
a long time. 
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replenished.
Water system has been drained.  Allow several hours for replenished supply to chill.
Water dispenser does not work Water supply line turned off or not 
connected.
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Water filter clogged.  Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water system.  Press the dispenser arm for at least two minutes.
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Water spurting from dispenser  Newly-installed filter cartridge.  Run water from the dispenser for 3 minutes (about 
one and a half gallons).
Water is not dispensed but 
icemaker is working 
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Refrigerator control setting is too cold.  Set to a warmer setting.
No water or ice cube 
production 
Supply line or shutoff valve is clogged.  Call a plumber.
Water filter clogged.  Replace filter cartridge or remove filter and install plug. 
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Replace filter or make sure the water filter is properly 
installed (see water filter section).
Refrigerator has odor  )RRGV WUDQVPLWWLQJ RGRU WR UHIULJHUDWRU )RRGV ZLWK VWURQJ RGRUV VKRXOG EH WLJKWO\ ZUDSSHG
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replace every three months.
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Moisture forms on outside of 
refrigerator 
Not unusual during periods of high 
humidity. 
Wipe surface dry.
Moisture collects inside (in 
humid weather, air carries 
moisture into refrigerator when 
doors are opened)
Too frequent or too long door openings.  This is normal.
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refrigerator, you may on occasion 
experience fog or small amounts 
of moisture in the refrigerator 
compartment.
This is normal and may come and go as different 
food loads and environmental conditions change. 
Wipe dry with a paper towel if desired.
,QWHULRU OLJKW GRHV QRW ZRUN No power at outlet.  Replace fuse or reset the breaker.
/(' OLJKWV DUH RXW Call Service - see Replacing the Lights
Hot air from bottom of 
refrigerator 
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refrigeration process, it is normal that 
heat be expelled in the area under 
the refrigerator. Some floor coverings 
are sensitive and will discolor at these 
normal and safe temperatures.
This is normal.
Refrigerator never shuts off but 
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Adaptive defrost keeps compressor 
running during door openings.
This is normal. The refrigerator will cycle off after the 
door remains closed for 2 hours.
Refrigerator is beeping  'RRU LV RSHQ Close door.
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folding over.
Apply paraffin wax to the face of the gasket.
Actual temperature not equal 
to Set temperature
Unit just plugged in.  $OORZ  KRXUV IRU V\VWHP WR VWDELOL]H
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Warm food added to refrigerator.  $OORZ  KRXUV IRU V\VWHP WR VWDELOL]H
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