Installation Instructions
49-1000472 Rev. 1 43
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Causes What to Do
Refrigerator does not operate  Refrigerator in defrost cycle.  Wait about 30 minutes for defrost cycle to end.
(LWKHURUERWKFRQWUROVVHWWR2)) Set the controls to a lower temperature setting.
Refrigerator is unplugged.  Push the plug completely into the outlet.
The fuse is blown/circuit breaker is 
tripped. 
Replace fuse or reset the breaker.
Refrigerator is in showroom mode.  Unplug the refrigerator and plug it back in.
Vibration or rattling (slight vibration is 
normal)
Leveling legs need adjusting. See Level the refrigerator.
Motor operates for long periods or 
cycles on and off frequently. (Modern 
refrigerators with more storage space 
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operating time. They start and stop 
often to maintain even temperatures.)
Normal when refrigerator is first 
plugged in. 
Wait 24 hours for the refrigerator to completely 
cool down.
Often occurs when large amounts of 
food are placed in refrigerator.
This is normal.
'RRUOHIWRSHQ Check to see if package is holding door open.
Hot weather or frequent door openings.  This is normal.
Temperature controls set at the coldest 
setting. 
See Controls section
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too warm
Temperature control not set cold 
enough. 
See Controls section
Warm weather or frequent door 
openings. 
Set the temperature control one step colder. 
See Controls section
'RRUOHIWRSHQ Check to see if package is holding door open.
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(frost within package is normal)
'RRUOHIWRSHQ Check to see if package is holding door open.
Too frequent or too long door openings.  This is normal.
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Automatic energy saver system 
circulates warm liquid around front 
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This helps prevent condensation on the 
outside.
Automatic icemaker does not work  ,FHPDNHUVZLWFKLVLQWKH2))SRVLWLRQ Set the switch to the ON position.
Water supply turned off or not 
connected. 
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)UHH]HUFRPSDUWPHQWWRRZDUP Wait 24 hours for the refrigerator to completely 
cool down.
Piled up cubes in the storage bin cause 
the icemaker to shut off.
Level cubes by hand.
,FHFXEHVVWXFNLQLFHPDNHU Turn off the icemaker, remove cubes, and turn 
the icemaker back on.
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Replace filter or make sure the water filter is 
properly installed (see water filter section).
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cooling
Normal, when refrigerator first plugged 
in or after extended power outage
Wait 24 hours for temperature in both 
compartments to reach selected temperatures.
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Normal The ice dispenser door may open after closing 
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cubes.
 Wrap foods well.
,QWHULRURIUHIULJHUDWRUQHHGVFOHDQLQJ See Care and Cleaning section.
Small or hollow cubes  Water filter clogged.  Replace filter cartridge with new cartridge or 
with plug.
6ORZLFHFXEHIUHH]LQJ 'RRUOHIWRSHQ Check to see if package is holding door open.
Temperature control not set cold enough.  See Controls section
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but the water supply to the refrigerator 
has not been connected.
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the on position will damage the water valve.










