User Manual

22 49-4000218
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Cause What To Do
Steam This is normal Warm, moist air comes through the vent during drying and
when water is being pumped out. This is necessary for drying.
Sanitized light does
not illuminate at the
end of the cycle
The door was opened and
the cycle was interrupted
during final rinse
Do not interrupt the cycle by opening the door during the
wash cycle.
The incoming water
temperature was too low
Raise the water heater temperature to between 120°F
and 150°F.
Noise Normal operating sounds:
Beeping at the end of the
cycle (on some models)
Detergent cup opening
Water entering dishwasher
Motor stops and starts at
various times during cycle
Spray arms start and stop
at various times
Drain pump sounds during
pump out
Drain pump starts and
stops several times during
each drain
These are all normal. No action is required.
Rattling dishes when the
spray arm rotates
Make sure dishes are properly loaded. See the Loading
section.
Rattling silverware against
door during wash
Tall utensils may be placed in the upper rack to avoid
bumping against inner door during wash cycle.
A white film on
glassware, dishware
and the interior
This problem is likely
caused by a low quality
phosphate-free dishwasher
detergent
To remove the white film, run your dishes through a
dishwasher cycle with citric acid. Use a WD35X151
citric acid kit found online. Otherwise, use high quality
rinse agents such as Cascade
®
Platinum™ Dishwasher
Cleaner or Finish
®
Dishwasher Cleaner found at your
local grocery store.
Pour the citric acid in the detergent cup and close the
cover. Place the filmed but otherwise clean glassware and
dishware in the dishwasher. Leave silverware and other
metal items out of the dishwasher. Turn the dishwasher on
and let it run through a complete cycle without detergent.
The glassware, dishware, and dishwasher should come out
film free. Alternatively, a vinegar rinse may be used. Pour 1
cup of vinegar into dishwasher just after the detergent cup
opens and let the dishwasher complete its cycle.
This may be repeated several times a year as needed.
The use of high quality rinse agents such as Cascade
®
Platinum™ Power Dry™ Rinse Aid or Finish
®
Jet-Dry
®
Rinse Aid may help minimize a repeat build up of film.
Also, the use of high quality detergents such as Cascade
®
Platinum™ ActionPacs™ or Finish
®
Quantum
®
Automatic Dishwashing Detergent will help prevent
film build-up.