Use and Care Manual

49-55122-2 21
Problem Possible Cause What To Do
Stained tub interior Some tomato-based foods
can cause reddish stains
Use of the Steam Sani cycle (on some models) after
adding the dish to the load can decrease the level of
staining.
Tea or coffee stains Remove the stain by hand, using a solution of 1/2 cup
bleach and 3 cups warm water. NOTE: Do not use
bleach on stainless steel inner door.
Before cleaning interior, wait at
least 20 minutes after a cycle for
the heating elements to cool down. Failure to do so
can result in burns.
CAUTION
An overall yellow or brown
film can be caused by iron
deposits in water
A special filter in the water supply line is the only way to
correct this problem. Contact a water softener company.
White film on inside
surface— hard water
minerals
GE Appliances recommends Finish
®
Jet-Dry
®
Rinse Aid
to help prevent hard water mineral deposits from forming.
Run dishwasher with citric acid to remove mineral
deposits. Citric acid (Part number: WD35X151) can be
ordered through GE Appliances Parts. See back cover
for ordering information. Alternatively, purchase Finish
®
Dishwasher Cleaner and follow the directions on the
label.
Dishwasher won’t
run
Fuse is blown or circuit
breaker is tripped
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
Power is turned off In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Control panel is locked Unlock control panel. See the Getting started section.
Control panel lights
go off when you’re
setting controls
Time too long between
touching of selected
buttons
Each pad must be touched within 30 seconds of the
others. To relight, touch any pad again or open the door
and unlock (top control).
Water standing in
the bottom of the
tub
Air gap is clogged Clean the air gap. See the Care and Cleaning section.
High drain loop or air gap
not installed
Refer to the Installation Instructions for proper drain line
installation.
Water won’t pump
out of the tub
Drain is clogged If you have an air gap, clean it. See the Care and
Cleaning section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS