User Manual

26 49-7774
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
The air is not always cool
or hot during operation.
The heat pump is not producing
hot air.
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but not as hot as air produced when the higher-cost
electric heat is used.
The Smart Fan Auxiliary control
may be set to continuous fan.
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continuous air movement provides better overall
temperature control in the cool mode. See Smart Fan-
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The air does not feel warm
enough during heating
operation
The heat pump alone produces air
that feels cooler than desired.
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pump and warms with electric heat only.
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energy consumption.
The unit is not blowing
out air
The Smart Fan Auxiliary Controls
may be set to cycle.
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The electric heating and
fan features do not work
The power cord is not firmly
attached.
Remove the room cover and make sure that the
black connector on the end of the power cord is firmly
engaged.
Temperature display
flashes
The compressor may have failed. Set the operation control to OFF and then restart the
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call for service.
The unit does not function
after installing Remote
Wall Thermostat
Aux Mode 6 not set properly. 9HULI\ZLULQJIURP5HPRWH:DOO7KHUPRVWDWLVFRUUHFWWR
unit thermostat connector.
Unit thermostat connections are
incorrect.
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Transformer resets or opens with
short.
Wait 5 minutes to see if power resets.
Heat pump operates with
electric heat only during
heating.
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Aux Mode 8 not set properly. &KHFN$X[0RGHWREHVXUHVZLWFKLV³RII´IRUKHDW
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