Room Air Conditioners Manual
Before you call for service…
Troubleshooting Tips: Save time and money! Review the chart below first and you may not need to call for service.
Normal Operating Sounds
You may hear a pinging noise caused by 
water being picked up and thrown against the 
condenser on rainy days or when the humidity 
is high. This design feature helps remove 
moisture and improve efficiency.
You may hear the thermostat click when the 
compressor cycles on and off.
Water will collect in the base pan during high 
humidity or on rainy days. The water may 
overflow and drip from the outdoor side of 
the unit.
The fan may run even when the compressor 
does not.
Problem  Possible Causes  What To Do
Air conditioner  The air conditioner  • Make sure the air conditioner plug is pushed completely 
does not start  is unplugged.    into the outlet.
  7KHIXVHLVEORZQFLUFXLW  • Check the house fuse/circuit breaker box and replace 
  breaker is tripped.    the fuse or reset the breaker.
  Power failure.  • If power failure occurs, turn the air conditioner OFF. When 
      power is restored, wait 3 minutes to restart the air conditioner 
      to prevent tripping of the compressor overload.
  The current interrupter  • Press the RESET button located on the power cord plug.
device is tripped.
 • If the RESET button will not stay engaged, discontinue use   
    of the air conditioner and contact a qualified service     
  technician.
Air conditioner does  Airflow is restricted.  • Make sure there are no curtains, blinds or furniture blocking 
not cool or heat (some       the front of the air conditioner.
models) as it should
  The temp control may • In COOL mode or HEAT mode (some models), press the 
  not be set correctly.   DECREASE – pad. 
  The air filter is dirty.  • Clean the filter at least every 30 days. 
   See the Operating Instructions section.
  The room may have been hot.  • When the air conditioner is first turned on, you need 
      to allow time for the room to cool down.
  Cold air is escaping.  • Check for open furnace registers and cold air returns.
    • Make sure the air conditioner’s vent is in the closed position.
  Cooling coils have iced up. • See “Air conditioner freezing up” below.
Air conditioner  Ice blocks the airflow  • Set the controls at HIGH FAN or HIGH COOL and set the 
freezing up  and stops the air conditioner    thermostat to a higher temperature to allow the ice to melt. 
  from cooling the room.  • Check filter for cleanliness.
The remote control is   The batteries are inserted  • Check the position of the batteries. They should be 
not working  incorrectly. inserted correctly.
  The batteries may be dead.  • Replace the batteries.
Water drips outside  +RWKXPLGZHDWKHU  • This is normal.
Water drips indoors  The air conditioner is not  • For proper water disposal, make sure the air conditioner 
  tilted to the outside.    case is level or slants slightly from the case front to the rear.
Water collects in   Moisture removed from air   • This is normal for a short period in areas with little 
base pan  and drains into base pan.    humidity; normal for a longer period in very humid areas.
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