Quick Start Manual

12
Troubleshooting Tips. 
GEAppliances.com
Normal Operating Sounds
n  You may hear a pinging noise caused by 
water being picked up and thrown against the 
condenser on rainy days or when the humidity  
is high. This design feature helps remove 
moisture and improve efficiency.
n  You may hear the thermostat click when the 
compressor cycles on and off.
n  Water will collect in the base pan during
high humidity or on rainy days. The water 
may overflow and drip from the outdoor side 
of the unit.
n  The fan may run even when the compressor 
does not.
Problem  Possible Causes  What To Do
Air conditioner The air conditioner  •Make sure the air conditioner plug is pushed
does not start  is unplugged.    completely into the outlet.
  The fuse is blown/circuit  • Check the house fuse/circuit breaker box and replace
  breaker is tripped.    the fuse or reset the breaker.
  Power failure.  • The unit will automatically restart in the settings last 
      used after the power is restored.
    • There is a protective time delay (approximately  
      3 minutes) to prevent tripping of the compressor  
      overload. For this reason, the unit may not start  
      normal cooling for 3 minutes after it is turned    
      back on.
  The current interrupter  • Press the RESET button located on the power cord plug.
device is tripped.
  • If the RESET button will not stay engaged, discontinue 
      use of the air conditioner and contact a qualified  
      service technician.
Air conditioner does  Airflow is restricted.  • Make sure there are no curtains, blinds or furniture
not cool as it should    blocking the front of the air conditioner.
  The temp control may  • On models with touch pads: In the Cool mode, press the
  not be set correctly.    Decrease ▼ pad.
    • On models with control knobs, turn the temperature 
      knob to a higher number.
  The air filter is dirty.  • Clean the filter at least every 30 days.
      See the Care and Cleaning section.
  The room may have been hot.  • When the air conditioner is first turned on, you need 
      to allow time for the room to cool down.
  Cold air is escaping.  • Check for open furnace registers and cold air returns.
  Cooling coils have iced up.  • See “Air conditioner freezing up” below.
Air conditioner  Ice blocks the air flow  • On models with control knobs, set the mode control at  
freezing up  and stops the air conditioner    High Fan or High Cool with the Temp at 1 or 2.
from cooling the room.
  • On models with touch pads, set the controls at High Fan  
      or High Cool and set the thermostat to a higher    
      temperature.
The remote control   The batteries are inserted  • Check the position of the batteries. They should be 
is not working  incorrectly.    inserted in the opposite (+) and (–) direction.
  The batteries may be dead.  •Replace the batteries.
Water drips outside  Hot, humid weather.   • This is normal.
Water drips indoors  The air conditioner is not  • For proper water disposal, make sure the air conditioner
  tilted to the outside.    slants slightly from the case front to the rear.
Water collects in   Moisture removed from air  • This is normal for a short period in areas with little
base pan  and drains into base pan. humidity; normal for a longer period in very humid areas.










