Zoneline Heat Pump Model 5200 Series Zoneline ® Owner’s Manual Important Safety Information 3 Operating Instructions 4 The Controls on Your Zoneline Care of Product Installation Instructions 10 Important Electrical Safety Adjustments and Auxiliary Controls Helpful Information 20 Things That Are Normal If Something Goes Wrong Before You Call For Service GE Service Numbers Warranty GE Answer Center ® 800.626.
Welcome Welcome to the GE family. We’re proud of our quality products and we believe in dependable service. You’ll see it in this easy-to-use manual and you’ll hear it in the friendly voices of our customer service department. Best of all, you’ll experience these values each time you enjoy the comfort of your Zoneline. That’s important, because your new Zoneline will be part of your family for a long time. Start Here! Staple your receipt to the inside back cover of this manual.
IMPORTANT SAFETY INFORMATION READ ALL SAFETY INFORMATION BEFORE USING • This Zoneline must be properly installed in accordance with the Installation Instructions before it is used. • Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. • Unplug or disconnect the Zoneline at the fuse box or circuit breaker before making any repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual.
Operating Instructions The controls on your Zoneline HIGH COOL LOW FAN AUTO HEAT ON STOP TEMP FAN 1 1 Temp Control MODE OPERATION 2 2 Fan, Mode & Operation The temp control is used to maintain the room temperature. The compressor will cycle on and off to keep the room at the same level of comfort. FAN—sets the fan operation for HIGH, LOW or AUTO speed. When set at AUTO, it automatically switches between LOW and HIGH as room temperature changes. Press the + pad to raise the temperature.
Energy Tips Keep the vent control at CLOSE. The room air will be filtered and circulated. Set the FAN at AUTO. It switches between LOW and HIGH to adjust for room temperature changes. Louver screws Louver screws Remove the room cabinet and flip the louvers to change the air direction. Vent control OPEN CLOS E 3 3 Ventilation Control The ventilation control lever is located at the lower left side of the Zoneline unit, behind the room cabinet.
Operating Instructions Other Zoneline features About Your Heat Pump Heat pumps can save money by removing heat from the outside air—even when the outside temperature is below freezing— and releasing that heat indoors. To get the best performance from your heat pump, don’t change the room thermostat very often. Raising the heat setting 2–3 degrees will cause the Zoneline to use its electric heating elements in order to reach the new temperature setting quickly.
Auxiliary Controls The auxiliary controls are located behind the room cabinet on the front of the unit control box. The factory settings will be in the DOWN position. The owner is responsible for checking switches and ensuring they are in the desired position. 1 2 3 4 5 6 7 8 9 A BC D E UP Temp Limit Cool Temp Limit Heat All Electric Heat Boost UP: Cycle fan DOWN: Continuous fan Fan Switch The fan switch #9 is located behind the room cabinet.
Operating Instructions Care & Cleaning Room Cabinet and Case Outdoor Coils Base Pan Turn the Zoneline off and disconnect the power supply. The coils on the outdoor side of the Zoneline should be checked regularly. If they are clogged with dirt or soot they may be professionally steam cleaned, a service available through your GE service outlet. You will need to remove the chassis to inspect the coils because the dirt build-up occurs on the inside.
Air Filters Operating Tip: To maintain optimum performance, clean the filters at least every 30 days. FRONT Turn the Zoneline off before cleaning. The most important thing you can do to maintain the Zoneline is to clean the filter at least every 30 days. Clogged filters reduce cooling, heating and air flow. To remove the air filters: 2 air filters Pull up Keeping these filters clean will: • Decrease cost of operation. • Save energy. • Prevent clogged heat exchanger coils.
Installation Instructions Read carefully If you have any questions, call the GE Answer Center at 800.626.2000. Replacing an Existing Unit? Check the “Essential Elements” label for important information. • Any vertical deflectors in the existing rear grille should be removed to decrease condenser air recirculation which can cause the unit to “short-cycle” and lead to premature component failure. • Replacing a ducted chassis. • Use the correct wall case.
Important Electrical Safety—Read Carefully Installer: Leave these instructions with the Zoneline. Owner: Keep these instructions for future use. Important Notes • Follow the National Electrical Code (NEC) or local codes and ordinances. • For personal safety, this Zoneline must be properly grounded. • Protective devices (fuses or circuit breakers) acceptable for Zoneline installations are specified on the nameplate of each unit. CAUTION: • Do not use an extension cord with this unit.
Installation Instructions How to Connect 1 Remove the room cabinet. 2 Install the power supply kit per the instructions in the kit. 3 See the special instructions below for applicable supply voltages. 4 Reinstall the room cabinet. 230/208 Volt Electrical Supply A power supply kit must be used to supply power to the Zoneline unit. The appropriate kit is determined by the voltage, the means of electrical connection and the amperage of the branch circuit.
265 Volt Electrical Supply Steps for preparing cordset for direct connection: WARNING Connection of this 265V product to a branch circuit MUST be done by direct connection to be in compliance with the National Electric Code. Plugging of this unit directly into a building mounted exposed receptacle is not permitted by code. These models must be installed using the appropriate GE power supply kit for the branch circuit amperage and the electrical resistance heater wattage desired. See page 14.
Installation Instructions 6 Use the round knockout at the bottom of the junction box to attach conduit coming from the branch circuit. Remove the knockout, attach the conduit and bring wires into the junction box. Leave 6″ of wire free at the end of the conduit to allow connections to be made. 8 Reinstall the junction box by engaging the tab at the lower rear, aligning the screw hole at the top and driving the one screw until secure.
1 Install the Wall Case and the Exterior Grille 1 The RAB71 or RAB77 wall case must be properly installed per instructions packed with the case. 2 Remove the corrugated stiffener and the outdoor protective panel. Use the slit in the outdoor panel as a handhold and push out. Protective panel Slit Insulated Wall Case This chassis is designed to be installed in a GE plastic or an insulated steel wall case. This minimizes condensation from forming on the room side of the case.
Installation Instructions 3 Install the Unit into the Wall Case Slide the unit into the wall case and secure with four screws through the unit flange holes. If an insulated wall case is needed, see Install the Wall Case and Exterior Grille section on the previous page. 4 Replace the Room Cabinet Reinstall the room cabinet by hooking the top over the rail along the unit top, then pushing it in at the bottom.
Low Voltage Connectors & Auxiliary Controls Boost Heat Option The Boost Heat Option increases the Zoneline air temperature by adding electric heat to supplement the heat pump. It automatically turns on when the outside temperature is between 25° F and 45° F. To set the Boost Heat Option, move switch #8 to the UP (on) position. If the Zoneline is controlled by a wall thermostat and Boost switch #8 is set to the UP (on) position, only electric heat is available when the outdoor temperature is below 45° F.
Installation Instructions Remote Control/Wall Thermostat (Class 2) To operate the Remote Control/Wall Thermostat (Class 2) switch A, you must use an Optional Interface Module kit. See the Installation Instructions with accessory kit RAK0IM. 1 2 34 5 6 7 8 9A BCDE UP DOWN Auxiliary Controls Central Desk Control (Load Shedding) To operate Central Desk Control (CDC), switch C, you must have an Optional Interface Module kit. See the Installation Instructions with accessory kit RAK0IM.
Temperature Limiting Temperature limiting can reduce energy costs by limiting the lowest temperature that can be set for cooling and the highest temperature that can be set for heating. Temperature limiting is controlled by setting the first six auxiliary switches. The first three are used to select cooling range limits and the next three are used to select heating range limits. 1 2 34 5 6 7 8 9A BCDE UP DOWN Auxiliary controls COOLING LIMITS Limit Switch UP/On Temp Range F.
Helpful Information Things That Are Normal Noise Explanation P I N G! POP! “CLICK” DRIP WHIR! te u n i 3-MDelay SILENCE COMPRESSOR PROTECT 20 You may hear a pinging or popping noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency. You may hear relays click when the controls cycle on and off or are adjusted to change the room temperature.
If Something Goes Wrong Before You Call For Service Problem Possible Causes What to Do Zoneline Doesn’t Start The unit is unplugged • Make sure the Zoneline plug is pushed completely into the outlet. The fuse is blown/circuit breaker is tripped • Check the house fuse/circuit breaker box and replace fuse or reset the breaker. The unit is waiting for the compressor overload protector to reset • This is normal. The Zoneline will start again after it resets.
If Something Goes Wrong Before You Call For Service Problem Possible Causes What to Do Burning Odor at the Start of Heating Operation Dust is on the surface of the heating element • This can cause a “burning” odor at the beginning of the heating operation. This odor should quickly fade. The compressor may have failed • Move the control to STOP and then restart the unit. If the light reappears within 30 minutes, call for service. The heat pump is not producing hot air • This is normal.
GE Service Numbers We’ll be there! GE Answer Center® 800.626.2000 Open 24 hours a day, 7 days a week. TDD 800-833-4322 On-Site Repair Service 800-GE-CARES (800-432-2737) Parts and Accessories 800-626-2002 We provide expert repair service, scheduled at a time that’s convenient for you. Our factory-trained technicians know your air conditioner inside and out—so most repairs can be handled in just one visit.
ZONELINE WARRANTY Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty. All warranty service will be provided by our Factory Service Centers, or an authorized Customer Care® technician. For service in the U.S., call 800-GE-CARES. For service in Canada, call 1-800-361-3400.