Zoneline Heat Pump Model 5100 Series Zoneline ® Owner’s Manual Important Safety Information 3 Operating Instructions 4 The Controls on Your Zoneline Care of Product Installation Instructions 10 Important Electrical Safety Adjustments and Auxiliary Controls Helpful Information 19 Things That Are Normal If Something Goes Wrong Before You Call For Service GE Service Numbers Warranty GE Answer Center ® 800.626.
Welcome Welcome to the GE family. We’re proud of our quality products and we believe in dependable service. You’ll see it in this easy-to-use manual and you’ll hear it in the friendly voices of our customer service department. Best of all, you’ll experience these values each time you enjoy the comfort of your Zoneline. That’s important, because your new Zoneline will be part of your family for a long time. Start Here! Staple your receipt to the inside back cover of this manual.
IMPORTANT SAFETY INFORMATION READ ALL SAFETY INFORMATION BEFORE USING • This Zoneline must be properly installed in accordance with the Installation Instructions before it is used. • Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. • Unplug or disconnect the Zoneline at the fuse box or circuit breaker before making any repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual.
Operating Instructions The controls on your Zoneline MODE FAN COOL FAN HEAT HIGH LOW AUTO 1 1 Mode Control COOL—For cooling HEAT—For heating FAN—For fan-only operation The fan control sets the fan operation for HIGH, LOW or AUTO speed. When set at AUTO, it automatically switches between LOW and HIGH as room temperature changes. COOLER WARMER CALL SVC TEMP STOP/ON 2 2 Temp Control The temp control is used to maintain the room temperature.
Energy Tips Keep the vent control at CLOSE. The room air will be filtered and circulated. Set the FAN at AUTO. It switches between low and high to adjust for room temperature changes. Adjust the air louvers as shown to get the most hot or cool air into the room. Air flow OPEN Vent control CLOS E 3 3 Ventilation Control The ventilation control lever is located at the lower left side of the Zoneline unit, behind the room cabinet.
Operating Instructions Other Zoneline features About Your Heat Pump Heat pumps can save money by removing heat from the outside air—even when the outside temperature is below freezing— and releasing that heat indoors. To get the best from your heat pump, don’t change the room thermostat very often. Raising the heat setting 2–3 degrees may cause the Zoneline heat pump to use its electrical heating elements in order to reach the new temperature setting quickly.
Fan Switch The fan switch 9 is located behind the room cabinet. Fan switch 9 ON OFF ON OFF Auxiliary Controls This switch is set at continuous fan (down) at the factory to provide continuous fan operation in cool or heat modes. Leaving the switch in the continuous fan setting allows continuous circulation of room air and will result in a more balanced temperature throughout the room. If you want the fan to cycle on and off with the compressor or with the heater, move the switch to cycle fan (up).
Operating Instructions Care & Cleaning Room Cabinet and Case Outdoor Coils Base Pan 8 Turn the Zoneline off and disconnect the power supply. The coils on the outdoor side of the Zoneline should be checked regularly. If they are clogged with dirt or soot they may be professionally steam cleaned, a service available through your GE service outlet. You will need to remove the chassis to inspect the coils because the dirt build-up occurs on the inside.
Air Filters Operating Tip: To maintain optimum performance, clean the filters at least every 30 days. Turn the Zoneline off before cleaning. The most important thing you can do to maintain the Zoneline is to clean the filter at least every 30 days. Clogged filters reduce cooling, heating and air flow. To remove the air filters: 2 air filters Pull up Keeping these filters clean will: • Decrease cost of operation. • Save energy. FRONT • Prevent clogged heat exchanger coils.
Installation Instructions Read carefully Replacing an existing unit? If you have any questions, call the GE Answer Center at 800.626.2000. Check the “Essential Elements” label for important information. 10 • Use the correct wall case. This chassis is designed to be installed in an insulated wall case. This minimizes condensation from forming on the room side of the case.
Important electrical safety—read carefully Important Notes Installer: Leave these instructions with the air conditioner. Owner: Keep these instructions for future use. • Follow the National Electrical Code (NEC) or local codes and ordinances. • For personal safety, this Zoneline must be properly grounded. • Protective devices (fuses or circuit breakers) acceptable for Zoneline installations are specified on the nameplate of each unit. CAUTION: • Do not use an extension cord with this unit.
Installation Instructions 230/208 Volt Electrical Supply Tandem 15 Amp. Perpendicular 20 Amp. Large Tandem 30 Amp. Electrical wiring wall outlets 230/208 volts. 265 Volt Electrical Supply Inner conductors Electrical junction box Wire nut Power Cover plate supply with screws conductors 12 Mounting plate A power connection kit must be used to supply power to the Zoneline unit. The appropriate kit is determined by the voltage, the means of electrical connection and the amperage of the branch circuit.
Power Connection Chart 230/208 Volt Universal Power Cord Kits Wall Plug Configuration Circuit Protective Device Heater Wattage @ 230/208 Volts RAK315 RAK320 RAK330* Tandem Perpendicular Large Tandem 15 Amp TD fuse or breaker 20 Amp TD fuse or breaker 30 Amp TD fuse or breaker 2.55/2.09 KW 3.45/2.82 KW 5.00/4.10 KW 230/208 Volt Permanent Connection Kits Circuit Protective Device Heater Wattage @ 230/208 Volts RAK415/415L 15 Amp TD fuse or breaker 2.55/2.
Installation Instructions Remove Shipping Tape and Room Cabinet 1 Carefully remove shipping tape, if there is any, from the room cabinet and vent door. 2 Remove the room cabinet by pulling it out at the bottom to release it, then lift it up to clear the rail along the unit top. 2 Shipping tape 1 Install the Unit into the Wall Case Slide the unit into the wall case and secure with four screws through the unit flange holes.
Low Voltage Connectors & Auxiliary Controls Boost Heat Option 8 ON OFF ON OFF Auxiliary Controls Electric Heat Option 7 ON OFF ON OFF Auxiliary Controls The Boost Heat Option increases the Zoneline air temperature by adding electric heat to supplement the heat pump. It automatically turns on when the outside temperature is between 25°F. and 45°F. To set the Boost Heat Option, move switch 8 to the ON (up) position.
Installation Instructions Remote Control/ Wall Thermostat A Metal cover over recessed connection space B Low fan speed with Class 2 Remote Thermostat Class 2 Remote Thermostat 10 ON OFF 11 ON OFF Auxiliary Controls C 6P Plug Insert RED GRY BLK YEL WHT BLU 1 GND COMP. HEATER SOL. COIL +24V FAN MOT. Wire nut 6 PCS RAK147 or equivalent R G B Y W C T’Stat terminals Class 2 Thermostat 16 The Zoneline can be controlled by using the controls on the unit or by a wall thermostat.
Central Desk Control CDC Load shedding 9 ON OFF 12 ON OFF Auxiliary Controls The Zoneline can be connected to a switch at the front desk that allows you to turn the unit on or off without going to each unit. When the front desk switch is open the Zoneline is on. Turn the switch to closed to turn it off. For load shedding, the CDC auxiliary switch 9 must be in the OFF (down) position and auxiliary switch 12 must be in the ON (up) position.
Installation Instructions Temperature Limiting 1 234 56 ON OFF ON OFF Auxiliary Controls The first three are used to select cooling range limits and the next three are used to select heating range limits. Diagnosis Switch 13 ON OFF ON OFF Auxiliary Controls 18 Temperature limiting can reduce energy costs by limiting the lowest temperature that can be set on cooling and the highest temperature that can be set on heating.
Helpful Information Things that are normal Noise Explanation P I N G! POP! “CLICK” DRIP WHIR! te u n i 3-MDelay SILENCE You may hear a pinging or popping noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency. You may hear relays click when the controls cycle on and off or are adjusted to change the room temperature.
If Something Goes Wrong Before you call for service Problem Possible Causes Zoneline Doesn’t Start The unit is unplugged • Make sure the Zoneline plug is pushed completely into the outlet. The fuse is blown/circuit breaker is tripped • Check the house fuse/circuit breaker box and replace fuse or reset the breaker. The unit is waiting for the compressor overload protector to reset • This is normal. The Zoneline will start again after it resets.
Problem Possible Causes What to Do Burning Odor at the Start of Heating Operation Dust is on the surface of the heating element • This can cause a “burning” odor at the beginning of the heating operation. This odor should quickly fade. The compressor may have failed • Move the control to STOP and then restart the unit. If the light reappears within 30 minutes, call for service as soon as possible. The heat pump is not producing hot air • This is normal.
Notes 22
GE Service Numbers We’ll be there! GE Answer Center® 800.626.2000 Open 24 hours a day, 7 days a week. TDD 800-833-4322 On-Site Repair Service 800-GE-CARES (800-432-2737) Parts and Accessories 800-626-2002 We provide expert repair service, scheduled at a time that’s convenient for you. Our factory-trained technicians know your air conditioner inside and out—so most repairs can be handled in just one visit.
AIR CONDITIONER WARRANTY Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty. What is Covered FULL ONE-YEAR WARRANTY For one year from date of original purchase, we will provide, free of charge, parts and onsite service labor to repair or replace any part of the room air conditioner that fails because of a manufacturing defect.
