™ 3-Way/Multi-Switch Installation Guide 4-Wire Switches & Dimmers
WARNING: RISK OF ELECTRIC SHOCK This product installation requires handling 120 volt wiring. Follow each step carefully. If any concerns handling wiring, hire a qualified electrician. Ensure all work meets applicable local and national codes.
Simple DIY Setup Install your Smart Switch Download the C by GE app Add your Smart Switch to the C by GE app
Compatibility Requirements Rating 120V AC 60Hz Neutral wire is required (Wire is usually white or grey) Ground wire is required (Wire is usually green, green with a yellow stripe, or copper) Wi-Fi 802.11 b/g/n @ 2.4 GHZ is required Works with halogen, incandescent and LED bulbs, including C by GE Smart Bulbs. LED up to 1.
Let’s Do It INCLUDED Switch Wall Plate Line Load 4 Wire Nuts Ground 4 Phillips Mounting Screws Neutral Wire Labels YOU’LL NEED 12 Phillips Screwdriver 9 Needle Nose Pliers (recommended) Voltage Tester (recommended) 3 6 Approximately 30 minutes of your day to install and setup the switch
You Got This! And we’re here to help. For in-depth instructional videos and a guided tour through the installation, go to cbyge.com/switch-support.
BEFORE YOU DO ANYTHING: Step 1 Turn Off The Power! 1. Turn off the power for the switch location at the circuit breaker box. 2. Remove wall plates and mounting screws for both switches you are replacing. 3. Gently pull switches out from their boxes so wiring can be viewed. 4. Test the wires with a voltage tester to ensure power is off. If multiple switches are in the same box, test them as well. Additional breakers may need to be turned off.
STEP 2 Check For Compatible Wiring 1. Do not disconnect any wires at this stage. We recommend taking a picture of your wiring before proceeding for future reference. 2. Wiring colors may vary. In this diagram, neutral is white, and ground is bare copper. The red and black wires connected to brass terminals are traveler wires. The wires connected to the black (common) terminals are the line and load (we’ll identify which one is which in STEP 4). 3.
STEP 2 Check For Compatible Wiring 6. If installing a 4-way, check for compatible wiring on the 4-way switch.
STEP 3 Restore Power 1. Restore power to the switches at the circuit breaker box.
STEP 4 Identify The LINE And LOAD 1. Make sure that the light is off. Then, check the black common terminals on both switches using a voltage tester. One of them should test positive for voltage, and the other one should not. Wire that has voltage = LINE Wire that doesn’t have voltage = LOAD 2. The wire box that houses your line wire will be your line side box/switch while the box that houses your load wire will be your load side box/switch. 3.
BEFORE YOU DO ANYTHING: Step 5 Turn Off The Power! 1. Turn off the power for the switch location at the circuit breaker box.
STEP 6.A Identify And Label Wires 1. Before disconnecting the wires from the switch, label each wire with the provided labels. Line: Based on STEP 4, label the LINE wire that did test positive for voltage. Load: Based on STEP 4, label the LOAD wire that did not test positive for voltage. Neutral: Standard switches do not require them, but the neutral wires will be present in the box. Look for two or more wires (usually white) not connected to the switch and grouped together with a wire nut.
STEP 6.
STEP 6.
STEP 7.A Install The Switches 1. Now that you have successfully identified and labeled each wire, you can disconnect the wires and remove the original switches. Installing Switches Where Neutral Wires Exist in Both Boxes Line Side 1. Connect the LINE wire and one of the TRAVELER wires from the wall to the black LINE wire on the C by GE Smart Switch. 2. Connect all NEUTRAL wires from the wall to the white NEUTRAL wire on the C by GE Smart Switch. 3. Cap the red LOAD wire on the C by GE Smart Switch. 4.
STEP 7.A Install The Switches Load Side 1. Connect the TRAVELER connected to the black LINE wire in the first box to the black LINE wire on the C by GE Smart Switch. 2. Connect all NEUTRAL wires from the wall to the white NEUTRAL wire on the C by GE Smart Switch. 3. Connect the LOAD wire from the wall to the red LOAD wire on the C by GE Smart Switch. 4. Connect the GROUND wire from the wall to the green GROUND wire on the C by GE Smart Switch. 5. Cap the second TRAVELER wire from the wall.
STEP 7.A Install The Switches If installing a 4-way/Multi-Way setup: 4-Way Switch 1. Connect the GROUND wire from the wall to the green GROUND wire on the C by GE Smart Switch. 2. Cap the red LOAD wire on the C by GE Smart Switch. 3. Connect the NEUTRAL wires that are associated with that circuit/switch group from the wall to the white NEUTRAL wire on the C by GE Smart Switch.
STEP 7.B Install The Switches Connect Additional Traveler Wire (Neutral Wires Exist in Only One Box) Line Side 1. The NEUTRAL wires should be in this location. Add the second TRAVELER wire from the wall to all NEUTRAL wires. Load Side 1. Connect the second TRAVELER wire to the white NEUTRAL wire on the C by GE Smart Switch.
STEP 7.B Install The Switches If installing a 4-way/Multi-Way setup: 4-Way Switch 1. Connect the GROUND wire from the wall to the green GROUND wire on the C by GE Smart Switch. 2. Cap the red LOAD wire on the C by GE Smart Switch. 3. Connect the two black TRAVELER wires to the white NEUTRAL wire on the C by GE Smart Switch. 4. Connect the two red TRAVELER wires in the wall to the black LINE wire on the C by GE Smart Switch.
STEP 8 Check For Functionality IMPORTANT: Only the load switch will turn the light on/off until the two smart switches are linked in the C by GE app. The dimmer buttons will not work on either switch until the two smart switches are linked in the C by GE app. We will handle the app setup in STEP 12. 1. Restore power to the switches at the circuit breaker box. 2. The light ring on both switches will flash blue indicating the switches are wired correctly. If you see this, proceed to STEP 9. 3.
BEFORE YOU DO ANYTHING: Step 9 Turn Off The Power! 1. Turn off the power for the switch location at the circuit breaker box.
STEP 10 Secure The Switch 1. Neatly push the wires back into the boxes. 2. Using the screws provided, secure the switch to the wall until level and flush. 3. Using the screws provided, secure the face plate bracket. 4. Snap the face plate cover onto the bracket.
STEP 11 Restore Power 1. Restore power to the switches at the circuit breaker box.
STEP 12 Enable 3-Way/Multi-Way Control in The C by GE App NOTE: Only the Load switch will turn the light on/off until the smart switches are linked in the C by GE app. Dimmer mode can be enabled during the setup. 1. Download the C by GE app. 2. Add switches to the same location in the C by GE app. 3. The light ring for each switch should change from flashing blue to solid white. 4. Create a ROOM in the C by GE app. 5. Add switches to that ROOM. 6. Test that your 3-Way/Multi-Way switches operate correctly.
