Owner's Manual
TROUBLESHOOTING
Camera image does not display on screen.
After verifying the camera is pre-paired to the monitor, try performing each of the following (in order):
1. Switching to a different camera channel and back.
2. Switching to a different viewing mode and back (quad to scan, for example).
3. Switching between full screen and regular screen viewing.
4. Unplugging the USB cord from the monitor.
5. Slide the power switch on the monitor to ‘off’ and back to ‘on’.
6. Plugging-in the USB cord back into the monitor.
7. Closing the program and re-launching.
8. Switching to a different viewing mode and back (quad to scan, for example).
9. Switching to a different camera channel and back.
TECHNICAL SUPPORT
For additional assistance:
Online: www.jascoproducts.com/support
Email: support@jascoproducts.com
Our in-house call center is open M-F, 8-5pm Central (except holidays and special events).
Featuring the most updated copy of the user manual, FAQs and demonstration videos. Live chat support also
available for product information, troubleshooting and warranty requests (M-F, 8-5 central).