Model 28320 InfoLink Phone User’s Guide for use as a telephone and to receive information from internet
Important Instructions & Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Important Instructions & Information Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Important Instructions & Information...2 Equipment Approval Information.......2 Interference Information. .................3 Hearing Aid Compatibility (HAC).......3 Licensing...........................................3 FCC RF Radiation Exposure Statement......................................3 Information for DECT Product........3 Introduction.........................................6 Parts Checklist............................. 6 Installation..........................................
Table of Contents Call Timer. .................................... 28 Making a Call................................ 28 To Switch to Speakerphone. .......... 28 Answering Calls............................ 28 Adjusting Handset/Speakerphone Volume. .............................................. 28 End Call........................................ 28 Speakerphone................................. 29 Making a Call with the Speakerphone....................................
Introduction This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages. Need help? If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. Alternatively, you may find the answer in Troubleshooting Tips section at the back of this guide.
Installation INSTALLATION NOTE: This product operates at a frequency of 1.9GHz. to provide communication with minimal interference from other electronic devices. To further minimize the possibility of interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or VCR. If interference continues, move the cordless telephone further away from these appliances.
Installation Your unit is provided with three power adaptors; 2 for handset charger cradles and 1 base power. The connectors are different sizes, only the larger power adaptor is for the base unit. Installing the Handset Battery 1. Locate batteries and battery door which are packaged together inside a plastic bag and are separate from the handsets. 2. Locate the battery compartment on the back of the handsets. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc.
Installation Base Set-Up CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2792 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position. IMPORTANT: Do not connect the telephone line until the handset is fully charged. The base must be plugged into the AC power at all times.
Installation 10 Power Supply Connection 1. Connect the power adaptor provided with your unit to the base. 2. Connect the adaptor to an electrical wall outlet. 3. When power is applied to the base, the unit goes through a one minute initialization process in the following sequence: a) the blue DECT indicator is on (solid); b) the green POWER indicator flashes; c) both the blue DECT and green POWER indicators flash; and d) the green POWER and blue ETHERNET indicators are on (solid).
Getting to Know Your Phone 11 Base Layout ETHERNET (indicator) DECT (indicator) POWER (indicator) PAGE (button) ETHERNET Indicator (blue) When flashing, indicates network error with last RSS update. When solid, indicates properly working ethernet connection. When off, indicates no ethernet connection. DECT Indicator (blue) When flashing, indicates base is in handset registration mode. When solid, indicates an active call. When off, indicates no activity.
Getting to Know Your Phone Handset Layout Display Navigational (button) Left soft (button) Right soft (button) Alert Indicator Call/ Speakerphone (button) FLASH (button) Headset jack END (button) INT/a/A (button) Caller ID (button) pause/#/lock (button) * (button) microphone
Getting to Know Your Phone 13 Left soft button Selects the current menu item or confirms a setting, depending on the current screen. Right soft button “Back” button returns to the previous screen. Navigational/Volume button Press the up, down, left, or right arrows to navigate while in a menu or the RSS content screen. After a selection from a menu or article, press the right arrow button to view. During a call, press vol-/+ to increase or decrease the volume.
Getting to Know Your Phone Idle Mode Display The idle mode display of your phone provides various status indicators and access to the menu-based interface. The illustration below shows the screen and its elements. Current Time Range Indicator Battery Status Handset Identity Action Low level Partially charged Fully charged Charging. Action Battery Status - indicates the status of the battery. Range Indicator - flashes when handset is out of range of the base.
Programming Your Phone 15 Navigating The Menu Your phone has an easy to use menu system. Each menu leads to a list of options. to open the main menu. When the handset is in idle mode, press Press to navigate to the menu options you want. Press to select further options or confirm the setting displayed, or if a new call to return to previous was received it takes you to the Caller ID records. Press menu. If no button is pressed within 60 seconds, the handset will return to idle mode . automatically.
Programming Your Phone Handset Settings There are eight programmable menus available: Handset Name, Language, Menu Color, Wallpaper, Contrast, Auto Talk, Area Codes (Regional & Local), and Default Settings. To Access Handset Settings via the Menu; 1. Make sure your phone is OFF (not in talk mode). NOTE: If you cannot read the display language, refer to: Handset Settings> Language. 2. Press , navigate to the Handset menu, press to enter.
Programming Your Phone 17 Menu Color From the Handset menu; or to scroll to Menu Color. 1. Use 2. Press to enter the menu. or to scroll to the desired color. The 3. Use default is Blue. 4. Press to save your selection. Background Picture From the Handset menu; or to scroll to Picture. 1. Use 2. Press to enter the menu. or to scroll through the selection, press 3. Use to view. The default is Picture 4. 4. Press to save your selection.
Programming Your Phone Auto Talk From the Handset menu; or to scroll to Auto Talk. 1. Use 2. Press 3. Use 4. Press to enter the menu. or to select Off or On. The default is Off. to save your selection. Area Codes Preset local and regional area codes. From the Handset menu; or to scroll to Area Codes. 1. Use 2. Press to enter the menu. 3. Use or to select Local Area Code or Regional Area Code. 4. Enter the three digit code. The default is - - -. 5. Press to save your selection.
Programming Your Phone 19 Default Settings From the Handset menu; or to scroll to Default Settings. 1. Use 2. Press to enter the menu. 3. Press to confirm.
Programming Your Phone Contacts To Access Contacts via the Menu; 1. Make sure your phone is OFF (not in talk mode). 2. Press , navigate to the Contacts menu, press to enter. Find Entry From the Contacts menu; or to scroll to Find Entry. 1. Use 2. Press to enter the menu. 3. The current list of contacts is displayed. Use to increase or to scroll through the contacts. 4. Press to select contact to view details, delete entry, edit entry, copy entry to other handsets and view phonebook status.
Programming Your Phone 21 Phonebook Status From the Contacts menu; or to scroll to Phonebook Status. 1. Use 2. Press to enter the menu. 3. Total entries and Free entries is displayed. Sounds Set your preferences for each handset. To Access Sounds via the Menu; 1. Make sure your phone is OFF (not in talk mode). 2. Press , navigate to the Sounds menu, press to enter. Earpiece Volume From the Sounds menu; or to scroll to Ear Volume. 1. Use 2. Press to enter the menu. 3. The current setting is displayed.
Programming Your Phone 22 Ring Volume From the Sounds menu; or to scroll to Ring Volume. 1. Use 2. Press to enter the menu. 3. The current setting is displayed. Use or to decrease the volume. Press The default is 6 bars. to increase to confirm. to save your selection. Ring Volume Saved 4. Press is displayed. Key Beep From the Sounds menu; or to scroll to Key Beep. 1. Use 2. Press 3. Use to enter the menu. or to switch between Off and On, press to confirm. The default is On.
Programming Your Phone 23 Time Settings To Access Time Settings via the Menu; 1. Make sure your phone is OFF (not in talk mode). NOTE: If you subscribe to Caller ID, the handset time is automatically updated with the first incoming call. 2. Press press , navigate to the Time Settings menu, to enter. Set Date & Time From the Time Settings menu; or to scroll to Set Date & Time. 1. Use 2. Press to enter the menu. 3. Enter date in mm/dd format. 4.
Programming Your Phone Alarm When the alarm is activated, an icon is displayed on the main screen. From the Time Settings menu; or to scroll to Alarm. 1. Use 2. Press to enter the menu. 3. Press to activate alarm. On Once - Set preferred time for single alarm. On Daily - Set preferred time for daily alarm. Off - Turn the alarm off. to save your selection. Done is displayed. 4. Press 5. Use or to scroll to Set Alarm Tone: to hear a sample played. Scroll or 6. Press to make another selection.
Programming Your Phone 25 Channel Set Up NOTE: Only one handset can add new RSS feeds at a time. If more than one handset attempts to enter new RSS content you may receive - Service Unavailable Please try later notification. Selecting your preferred channels. From the RSS menu; or to scroll to Channel set up. 1. Use 2. Press to enter the menu. or 3. Use icon.) Press 4. Use or to select a channel. (Identified by to enter Channel Set Up.
Operating Your Phone Help Assistance with your feed set up and navigation buttons. To Access Help via the Menu; 1. Make sure your phone is OFF (not in talk mode). 2. Press enter. , navigate to the Help menu, press Feed Set Up From the Help menu; or to scroll to Feed Set Up. 1. Use 2. Press 3. Use 4. Press to enter the menu. or to scroll through text. to return to previous screen. Button Navigation From the Help menu; or to scroll to Button Navigation. 1. Use 2. Press 3. Use 4.
Operating Your Phone Received Calls Shows details for calls which were answered or missed. A missed call is identified with an asterisk on the right side of each entry. Missed Calls If you have missed calls, the main display will notify you of the presence and count of the missed calls. Press to see the missed call. Dialed Calls List shows details of the last 24 outgoing calls made from that handset. A combined total of 50 calls can be stored in the Received and Dialed calls lists per handset.
Operating Your Phone Call Timer The display shows the duration of the current call. After you hang up, the total duration displays briefly. Making a Call 1. Press , then dial the number you want. - OR - Dial the number first, then press NOTE: If you make a mistake, while entering the number, press to delete the last digit entered or multiple times to clear all digits. . - OR - to enter your phonebook, scroll to desired Press name, then press .
Operating Your Phone 29 Speakerphone Speakerphone lets you talk to your caller without holding the handset to your ear. It also enables other people in the room to listen to both sides of your conversation. Making a Call with the Speakerphone 1. Press for dial tone, then press again for speakerphone mode. Dial the number. Your call will be on the handset’s loudspeaker. 2. To switch back to the handset at any time, press again, (i.e., toggles between the handset and the speakerphone mode). 3.
Operating Your Phone Paging You can use the button on the base to page all registered handsets to locate a missing handset. 1. Press the PAGE button on the base. All registered handsets will ring. The display shows Paging. 2. Press PAGE again, or press any button on a handset, to cancel the page. Keypad Lock You can lock the keypad to prevent accidental dialling while carrying the handset around. until the screen shows Keypad 1. Press and hold Locked and the padlock symbol appears. 2.
Operating Your Phone 31 Advanced Intercom Features Using Intercom with External Phone Calls During a telephone call, you may use the intercom function to; place the call on hold and page another handset to have an off line private (two-way) intercom conversation, have a conference call (three-way conversation) between the external caller and the handsets, or transfer the external telephone call to another handset.
Telephone Company Calling Features Caller ID (CID) This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. When you receive a call, the Caller ID information is transmitted between the first and second ring. The Caller ID information appears on the display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call.
Telephone Company Calling Features 33 Call Waiting CID Caller Information Display When using Call Waiting, the display shows the caller information of the call you are connected to when you toggle between the first and seconds calls. If a Caller Hangs Up If you have an original call and a 2nd call from Call Waiting active and one of these callers hangs up, you may hear a dialtone when you reconnect to that caller. Press the FLASH button again to be connected to the remaining caller.
RSS Customization Customizing your On Screen RSS InfoLink Services The following configuration pages provide a portal that enables you to personalize your InfoLink product. Accessing the Configuration Page You will need to type in your base IP address on your computer. 1. Open your favorite internet web browser (for example, Internet Explorer or Firefox). Be sure to use direct connection setting (no proxy). 2. Using one of your registered handsets, press menu, navigate to Base Settings, press OK. 3.
RSS Customization 35 Handset Management 1. This screen provides you the option to configure each individual handset with six channels. 2. You can view one handset at a time or multiple handsets (show All Handsets). 3. Channels available to view are made active by clicking On. Clicking Off will deactivate channel in handset. 4. Each handset's content channels can be configured differently or copied to another handset. 5. Clicking edit opens the Edit RSS Feed list.
RSS Customization Edit RSS Feed 1. Click edit to open. Select RSS Feeds From a List. 2. Step through each of the drop down lists as it is displayed to configure your personal feeds. 3. Once you have made all of your changes, simply click on the Update Handset button at the bottom of the page to update your preferences. 4. The phone will automatically acknowledge any changes made to the configuration file within a few minutes by showing the RSS Synchronization icon. 5.
RSS Customization TIP: You can find new RSS feeds by visiting web sites like www.feedburner.com or any RSS logo on your favorite web pages. 37 Personalizing your Content Information Service The InfoLink GE web page enables you to personalize your RSS Feed InfoLink Services. To personalize your handset simply: 1. Click My Personal RSS Feeds. The following screen will be displayed.
RSS Customization Information Categories Your base is preconfigured with the RSS Feed categories listed below. Each handset can be configured with any combination of feeds by entering the RSS Menu and stepping through the Channel SetUp section. • HAMweather • Government NOAA Weather • Government Weather Alerts • Government Homeland Security • MSNBC.com News (Top, World, and US) • MSNBC.com Entertainment • MSNBC.com Health • MSNBC.com Sports • MSNBC.com Tech & Science • MSNBC.com Business • MSNBC.
Handset Registration Auto-registration; Handsets packed with the base unit are preregistered and ready to use right out-of-the-box. NOTE: When a handset is associated with a base, a number is given to the handset by the base. This number is displayed on the handset after the name and must be used for internal calls. NOTE: A handset can be registered to only one base.
Handset Registration De-Registration To de-register a handset from a base unit, you must use another handset registered on the same base and the instructions below: On the other handset: 1. Make sure your phone is OFF (not in talk mode). 2. Press , navigate to the Registration menu, press to enter. 3. Use or to scroll to De-register. to enter the menu and the screen displays 4. Press Handset 1 -5. 5. Use 6. Press or to scroll to desired handset, press to confirm (or press to cancel). 7.
Handset Registration 41 Global De-Registration To de-register all handsets from a base unit; 1. Press and hold PAGE button on base unit until the DECT indicator starts to flash. 2. Keep the button pressed until the DECT indicator stops flashing. 3. The base will deregister the handsets one at a time.
Firmware Update Firmware Updates Your phone has the capability to receive Handset and Base firmware upgrades. 1. When new firmware is available, the handsets will display a New Firmware Available screen, which will ask the user if they want to perform an update. 2. You will have the option to download firmware immediately or wait until later. 3. To down load the new firmware simply follow the prompts in the handset screen. 4.
Other Information 43 Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model GP 75AAAHC 1.2V 750mAh, rechargeable Nickel-metal Hydride AAA batteries, which are compatible with this unit. 1. Make sure handset is OFF (not in TALK mode) before you replace battery. 2. Remove the battery compartment door. 3. Remove the batteries from the handset. 4. Insert the new batteries. 5. Put the battery compartment door back on. 6.
Other Information Troubleshooting Guide Telephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cord is connected to a working electrical outlet . Ensure the telephone line cord is connected to the base and the wall jack. • Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service. • The handset may be out of range of the base. Move closer to the base. • Ensure the batteries are installed correctly.
Other Information 45 Unit beeps • Clean charging contacts on cordless handset. • See solutions for No dial tone. • Replace the battery. Memory Dialing doesn’t work • Did you program correctly? • Did you follow proper dialing sequence? Handset displays SEARCHING or NOT REGISTERED and cannot link up with the base when the TALK/CALL BACK button is pressed. • Handset may be out of range of the base. Move closer to the base. • Make sure the power adaptor is properly installed.
Other Information Caller ID Error Message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. No Caller ID • In order to receive Caller ID information, you must subscribe to the standard name/ number Caller ID service from your local telephone company.
Warranty Information 47 Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
Warranty Information Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
Warranty Information 49 Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed.
Index A Accessing the Configuration Page Accessory Handset Accessory Information Add Entry Advanced Intercom Features Alarm Answering a Call with the Speakerphone Answering Calls Area Codes Auto Talk B Background Picture Base IP Address Base Layout Base Settings Base Set-Up Battery Safety Precautions Button Navigation C Call Lists Call Timer Call Waiting CID Caller ID (CID) Causes of Poor Reception Changing the Battery Channel Set Up Conference Two Handsets Contacts Copy All Names Customizing your
Index K Key Beep Keypad Lock L Language Licensing Limited Warranty List of Default Settings.
Visit the GE website at: www.GE.com/phones Model 28320 00018937 (Rev. 2 Dom E/S) 08-11 Printed in China Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2008 Thomson Inc.
