Two-Line Speakerphone with Call Waiting Caller ID User’s Guide Please read this manual before operating this product for the first time.
Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Important Information Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Important Information...................... 2 Equipment Approval Information....................2 Interference Information...............................3 Licensing.......................................................3 Hearing Aid Compatibility..............................3 FCC RF Radiation Exposure Statement...........3 Introduction..................................... 6 Introduction...................................................... 6 Parts Checklist..............................
Table of Contents Telephone Operation.......................22 Voice Messaging.............................................23 Telephone Operation.......................23 Caller ID (CID)..........................................24 Summary Screen.............................................24 Receiving and Storing CID Records..............24 Reviewing CID Records..................................25 Saving CID Records to Memory/Phone . Directory Memory.....................................
Introduction Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscribers of Caller ID or similar caller identification services. Your Caller ID phone enables you to: • Identify callers before you answer the phone.
Connections and Setup Parts Checklist Make sure your package includes the following items: Base Handset cord Line cords Desk Stand Handset AC power adaptor Short Line cord Telephone Jack Requirements Wall plate Modular telephone line jack To use this phone, you need an RJ14C or two RJ11C type modular jacks, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to find out how to get one installed.
Connections and Setup Base Layout Menu button New Call Indicator Display Directory button Sel/Save button Delete button Memory 1-16 buttons Dial button Exit button Vol +/- buttons CID buttons Store button DND button Voicemail 1 button Voicemail 2 button Redial/Pause button Flash button Hold button Headset button Speaker button Confer (Conference) button Mute button # button Line 1 & 2 buttons Microphone
Connections and Setup Installing the Phone 1. Choose an area near an electrical outlet and telephone wall jack. Your phone should be placed on a level surface, such as a table top or desk. 2. Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a power failure. CAUTION: Unit will not work if electrical power fails and batteries are depleted or not installed.
Connections and Setup CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2495A power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position. 4. Connect the telephone line cords: 6 4 3 5 If you have two telephone lines installed on a single jack, plug one end of the straight telephone line cord into the jack marked Line 1+2 on the back of the base. Plug the other end into the 2-line wall jack.
Connections and Setup 5. Connect the handset cord: Plug one end of the coiled handset cord into the side of the base and the other end into the jack on the handset, and place the handset in the cradle. 6. Check for a dial tone. Lift the handset and listen for a dial tone. If you hear a dial tone, the phone is properly installed. Attaching the Desktop Pedestal 1. Turn the phone over so that the bottom of the base is facing up and the end with data port and line jacks is pointing away from you. 2.
Connections and Setup Data Port This phone has a DATA PORT jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone. The DATA PORT switch on the back of the phone controls the DATA PORT jack so you can choose Line 1 or Line 2. Use the DATA PORT jack to hook up your fax machine, for example, and then set the DATA PORT switch to 2 in order to receive faxes on the phone number for Line 2.
Connections and Setup Programming the Telephone Display Language You may set the display language to English, French, or Spanish. The default is English. 1. Press the Menu button. The screen displays LANGUAGE. 2. Press Sel/Save. 3. Use the Review 3 or 4 button to select the language. 4. When finished, press Sel/Save to save. To start over, press Exit to return to the LANGUAGE menu and repeat step 2.
Connections and Setup Flash Time Depending on the services you have with the phone company, you may need to adjust the flash timing. It can be set from 100ms or 600ms. The default is 600ms. 1. Press the Menu button. 2. Use the Review 3 or 4 to scroll to PHONE OPTIONS. 3. Press Sel/Save. 4. Use the Review 3 or 4 to scroll to FLASH TIME. 5. Press Sel/Save. 6. Use the Review 3 or 4 to scroll to the desired setting. 7. Press Sel/Save to save. To start over, press Exit to return to the FLASH TIME menu.
Connections and Setup Call Alert Tone When the call alert tone is turned ON, you hear a call alert tone when you are on the phone and you receive a call on the other line. If you prefer to have incoming calls not interrupt or disturb your ongoing conversation, set the Call Alert Tone to OFF. The default is ON. 1. Press the Menu button. 2. Use the Review 3 or 4 button to scroll to PHONE OPTIONS. 3. Press Sel/Save button. 4. Use the Review 3 or 4 button to scroll to CALL ALERT. 5. Press Sel/Save button. 6.
Connections and Setup Regional Area Codes Depending on your area, you may need to set regional area codes. These are needed in order for the phone to determine the number format to display when a valid CID signal is received. Calls received that match any of the regional area codes display as 10 digits. If the number is not displayed correctly, the phone may not be able to dial back the number. You can store up to 6 regional area codes.
Connections and Setup Voice Mail Access Codes You can program a voice mail access code for each telephone line for quick access to your voice mail. 1. Press the Menu button. 2. Use the Review 3 or 4 button to scroll to VM CODE. 3. Press Sel/Save. 4. Use the Review 3 or 4 button to scroll between L1 VM CODE and L2 VM CODE. 5. Press Sel/Save. 6. Use the touch-tone pad to enter your voice mail access phone number. • Use the Review 3 or 4 button to move the cursor in the display.
Telephone Operation Telephone Operation Making Calls with the Handset 1. Pick up the handset and the phone automatically selects an open line. 2. Wait for a dial tone. 3. Dial a phone number. 4. Hang up the handset when finished. Making Calls with the Speakerphone 1. Press the Speaker button and the phone automatically selects an open line. 2. Wait for a dial tone. 3. Dial a phone number. 4. Press Speaker when finished. Making Calls with the Optional Headset 1.
Telephone Operation Receiving Calls with the Handset When the phone rings, the corresponding line’s indicator flashes rapidly. 1. Pick up the handset (your phone automatically selects the ringing line). 2. When you are finished, hang up the handset. Receiving Calls with the Speakerphone When the phone rings, the corresponding line’s indicator flashes rapidly. 1. Press the Speaker button. The speakerphone activates and automatically selects a line. 2. When you are finished, press Speaker.
Telephone Operation Pre-Dialing Telephone Numbers Pre-dialing lets you to enter, check , and edit a telephone number before engaging the line. There are several ways to pre-dial a telephone number: • Manually enter the telephone number, or • Press one of the 16 Memory location buttons, or • Press Directory, followed by the Review 3 or 4 button to search the phone book memory. • Press the Review 3 or 4 buttons to scroll the CID memory, or • Press the Redial button. Then 1. Press the Dial button.
Telephone Operation Hold Placing a Call on Hold 1. Press Hold. The indicator for the line on hold flashes green. 2. Hang up or press another Line button. Releasing a Call from Hold Press the Line button for the call on hold. The phone automatically goes into speakerphone mode. NOTE: If you want to change modes, lift the handset to switch to the handset, or press the Headset button to use the headset.
Telephone Operation Speakerphone, Handset, and Headset Volume While using the phone press the Vol 5 or 6 buttons to set the volume to a comfortable level. The phone stores the setting when you release the button. Conference This feature lets you connect two calls to make a conference call. To connect with two calls: 1. Press any Line button. If you already have someone on the line, skip to Step 2. 2. Press Hold. 3. Press the another Line button to answer or make a second call 4.
Telephone Operation 3. Press the Sel/Save button to save your selection. 4. When the Do Not Disturb function is On, the DND indicator flashes. To de-activate Do Not Disturb, press the DND button. NOTE: When Do Not Disturb is On, you will still receive a ringing line indication, CID information, and New Call indicators. Voice Messaging Provided your phone company offers voice messaging service and you subscribe to it, the Voicemail indicator on the base flashes to indicate a message is waiting.
Caller ID Caller ID (CID) Summary Screen The summary screen shows the current time, current date and number of new calls to be reviewed. It is displayed until any button is pressed. Within 10 seconds of receiving a new call, the new caller information is displayed and the green NEW CALL indicator illuminates. Battery Indicator Date Time 12:43 AM 12/31 Number of New calls 29 NEW CALLS NOTE: The number of new calls is displayed until all new calls have been reviewed.
Caller ID Reviewing CID Records • Press the Review 3 or 4 to scroll the call records. NOTE: When you scroll to the start/end of the list, START /END appears in the display. Saving CID Records to Memory/Phone Directory Memory 1. While a name and telephone number shows in the display, press Sel/Save if you want to edit the information. Then follow the steps in the Storing a Name and Number in Memory section to edit and store the record. 2.
Caller ID 3. To adjust the phone number format, use the Review 3 or 4 button For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11-digit format. Use the Review 3 or 4 button to scroll through 7, 10, and 11-digit numbers. 7-digits: 7-digit telephone number (i.e. 555-5555) 10-digits: 3-digit area code + 7-digit telephone number (i.e. 425-555-5555) 11-digits: long distance code 1 + 3-digit area code + 7-digit telephone number (i.e. 1-425-555-5555) 4.
Memory Direct Access Memory & Directory Memory Storing a Name and Number in Memory 1. Press the Store button. ENTER DIGIT shows in the display. 2. Use the touch-tone pad to enter the number you want to store (up to 32 digits). NOTE: If you make a mistake, use the 34 button to position the cursor and press Delete to erase an incorrect digit OR directly input another digit to replace the incorrect digit. 3. Press the Sel/Save button. 4. Use the touch-tone pad to enter a name (up to 21 characters).
Memory Reviewing Stored Names & Numbers 1. Press the Directory button. 2. Use the Review 3 or 4 button to review the records stored in Directory Memory. -OR- 1. Press a Memory button to review the record stored in Direct Access Memory. Changing a Stored Name or Number 1. Press Directory. 2 . Use the Review 3 or 4 button to scroll to the desired memory. 3. Press Sel/Save and edit the content according to the steps in the Storing a Name & Number in Memory section. -OR- 1.
Memory Dialing a Stored Number If the number is stored in the Directory Memory, 1. Pick up the handset, or press Speaker or Headset. 2. Wait for the dial tone. 3. Press the Directory button, and use the Review 3 or 4 button to find the number. 4. Press the Dial button and the number automatically dials. If the number is stored in the Direct Access Memory, 1. Pick up the handset, or press Speaker or Headset. 2. Wait for the dial tone. 3. Press the Memory location button, and the number automatically dials.
Memory Deleting a One-Touch Memory 1. Press One-Touch button. 2. Press the Delete button. Deleting a Directory Memory 1. Press the Directory button. 2. Press 3 or 4 buttons to scroll to the desired memory. 3. Press the Delete button. Deleting All Directory Memory This feature allows you to clear all memory saved in the directory at once. 1. Press the Menu button. 2. Use the Review 3 or 4 buttons to scroll to PHONE OPTIONS 3. Press Sel/Save. The screen displays CLEAR ALL MEM. 4. Press Sel/Save. 5.
Other Information Display Messages The following special messages indicate the status of a message or the unit: NO CALLS The CID memory log is empty. UNKNOWN CALLER The incoming call does not have CID service or their service area is not linked to yours. If UNKNOWN CALLER appears along with a calling number, the name information for that number was not available. BLOCKED CALL The caller is registered as “Private Number” and their CID information is withheld.
Other Information Troubleshooting Guide No dial tone • Check or repeat installation steps: Make sure the telephone line cords are connected to the phone and the wall jack. Make sure the cords are not damaged . • Make sure the hook switch pops up when the handset is lifted . • Check the Speaker button. Is the indicator Off? • Disconnect the phone from the wall jack and connect another phone to the same jack.
Other Information General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth.
Other Information Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
Other Information Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • Two year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit.
Other Information • Damage from misuse or neglect. • Products which have been modified or incorporated into other products. • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.
Accessory Information AC power adaptor 5-2495A To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability.
Index A I Accessory Information 37 Attaching the Desktop Pedestal 11 B Base Layout 8 C Call Alert Tone 15 Call Timer 20 Call Waiting Caller ID 26 Caller ID 24, 26 Chain Dialing 29 Changing a Stored Name or Number 28 Conference 22 Connections and Setup 8, 17 D Data Port Deleting a CID Record Deleting a Directory Memory Deleting a One-Touch Memory Deleting All CID Records Deleting All Directory Memory 38 12 25 Dialing a Stored Number 29 Dialing Back 25 Direct Access Memory & Directory Memory 27 Disp
Index P S W Parts Checklist 7 Placing a Call on Hold 21 Pre-Dialing Telephone Numbers 20 Programming the Telephone 13 Saving CID Records to Memory/Phone Directory Memory 25 Speakerphone, Handset, and Headset Volume 22 Storing a Name and Number in Memory 27 Storing a Pause 28 Storing the Last Number Dialed 28 Summary Screen 24 Switching Between the Speakerphone, Handset, and Headset 19 Wall Mounting the Phone Warranty Assistance R Receiving and Storing CID Records 24 Receiving Calls with the Handset 1
Visit the RCA web site at www.rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2008 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s) Model 25203 00026464 (Rev.
