Use and Care
30
Troubleshooting Tips  
Save time and money! Review the charts on the following 
pages first and you may not need to call for service.
Problem  Possible Causes  What To Do
Oven will not start  A fuse in your home may be   5HSODFHIXVHRUUHVHWFLUFXLWEUHDNHU 
  blown or the circuit breaker  
  tripped.
  Power surge.  8QSOXJWKHPLFURZDYHRYHQWKHQSOXJLWEDFNLQ
  Plug not fully inserted into wall   0DNHVXUHWKHSURQJSOXJRQWKHRYHQLVIXOO\LQVHUWHG 
  outlet.    into wall outlet.
  Door not securely closed.  2SHQWKHGRRUDQGFORVHVHFXUHO\
Control panel lighted,  Door not securely closed.  2SHQWKHGRRUDQGFORVHVHFXUHO\ 
yet oven will not start 
  Start/Pause button not pressed  3UHVV Start/Pause. 
  after entering cooking selection.
  Another selection entered   3UHVV Cancel/Off 
  already in oven and Cancel/Off  
  button not pressed to cancel it.
  Cooking time not entered after   0DNHVXUH\RXKDYHHQWHUHGFRRNLQJWLPHDIWHUSUHVVLQJ 
  pressing Cook Time. Cook Time.
  Cancel/Off was pressed  5HVHWFRRNLQJSURJUDPDQGSUHVVStart/Pause. 
  accidentally. 
  Food weight not entered after   0DNHVXUH\RXKDYHHQWHUHGIRRGZHLJKWDIWHUVHOHFWLQJ 
  selecting Auto Defrost or  Auto Defrost or Fast Defrost. 
  Fast Defrost.
  Food type not entered after   0DNHVXUH\RXKDYHHQWHUHGDIRRGW\SH 
  pressing Auto Cook.
CONTROL LOCKED   The control has been locked. 3UHVVDQGKROGCancel/Off for about 3 seconds 
appears on display     to unlock the control.
OVEN TOO HOT FOR  One of the sensor cooking  7KHVHIHDWXUHVZLOOQRWRSHUDWHZKHQWKHRYHQLVKRW 
SENSOR COOKING---  buttons was pressed when the    The oven will automatically change to cook by time  
USING ALTERNATE  temperature inside the oven    (follow the directions in the display) or once the oven is  
METHOD appears  was greater than 200°F.   cool enough, the sensor features will function normally. 
on display
Floor of the oven is warm  The cooktop light is located  7KLVLVQRUPDO 
even when the oven has  below the oven floor. When  
not been used  light is on, the heat it produces 
  may make the oven floor get warm.
You hear an unusual  You have tried to change 0DQ\RIWKHRYHQ·VIHDWXUHVDUHSUHVHWDQG 
low-tone beep  the power level when it is      cannot be changed. 
  not allowed.
Oven emits a smoky odor  Oils on the stainless steel cavity  7KLVLVQRUPDO 
and gray smoke after   are burning off after using the  
using the Bake feature  Bake feature the first few times.
Before you call for service…










