Manual
Before you call for service…
Troubleshooting Tips  
Save time and money! Review the charts on the following 
pages first and you may not need to call for service.
Things That Are Normal With Your Microwave Oven
 Steam or vapor escaping from around 
the door.
 Light reflection around door or outer case.
 Dimming oven light and change in 
the blower sound at power levels other than high.
 Dull thumping sound while oven is operating.
 TV/radio interference might be noticed while using the 
microwave. Similar to  
the interference caused by other small appliances, it 
does not indicate a problem with the microwave. Plug 
the microwave into a different electrical circuit, move 
the radio or TV as far away from the microwave as 
possible, or check the position and signal of the TV/radio 
antenna.
21
Problem Possible Causes What To Do
Oven will not start A fuse in your home may be blown or the 
circuit breaker tripped.
Replace fuse or reset circuit breaker.
Power surge. Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall outlet. Make sure the 3-prong plug on the oven is fully 
inserted into wall outlet.
Door not securely closed. Open the door and close securely.
Control panel lighted, 
yet oven will not start
Door not securely closed. Open the door and close securely.
START button not pressed after entering 
cooking selection.
Press START.
Another selection entered already in oven 
and OFF/CLEAR button not pressed to cancel 
it.
Press OFF/CLEAR.
Cooking time not entered after pressing 
TIME COOK.
Make sure you have entered cooking time after 
pressing TIME COOK.
OFF/CLEAR was pressed accidentally.  Reset cooking program and press START.
Food weight not entered after selecting 
AUTO DEFROST.
Make sure you have entered food weight after 
selecting AUTO DEFROST.
Food type not entered after pressing COOK. Make sure you have entered a food type.
CONTROL LOCKED 
appears on display
The control has been locked. Press and hold OFF/CLEAR for about 3 seconds to 
unlock the control.
HOT appears on 
display
The temperature inside the oven is greater 
than 200°F.
This is normal.
One of the sensor cooking pads was pressed 
when the temperature inside the oven was 
greater than 200°F.
These features will not operate when the oven is hot.










