User Manual
28 49-80808 Rev. 3
Problem Possible Cause What To Do
Excessive smoking during 
broiling
Food too close to broil element. Lower the rack position of the food.
Oven door will not open 
after a clean cycle
Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a clean 
cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle. Heavily 
soiled ovens may need to self-clean again or for a longer period 
of time.
"DOOR LOCKING" flashes 
in the display
The self-clean cycle has been selected but 
the door is not closed.
Close the oven door. Latch the door.
DOOR LOCKED is on when 
you want to cook
The oven door is locked because the 
temperature inside the oven has not 
dropped below the locking temperature.
Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number or 
letter” flash in the display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for one hour. 
Put the oven back into operation.
If the function code repeats. 'LVFRQQHFWDOOSRZHUWRWKHRYHQIRUDWOHDVWVHFRQGVDQG
then reconnect power. If the function error code repeats, call for 
service.
Display goes blank A fuse in your home may be blown or the 
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH6HHWKH6SHFLDO
Features section.
Oven or cooktop will not 
stay set.
Function error. 'LVFRQQHFWDOOSRZHUIRUDWOHDVWVHFRQGVDQGWKHQUHFRQQHFW
power. If repeating, call for service.
Power outage, clock flashes Power outage or surge Reset the clock. If the oven was in use, you must reset it by 
pressing the Cancel/Off pad, setting the clock and resetting any 
cooking function.
“Burning” or “oily” odor 
emitting from the vent
This is normal in a new oven and will 
disappear in time. 
To speed the process, set a self-clean cycle for a minimum of 3 
hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around the 
inside of the oven is normal for the first few 
times the oven is used. 
This is temporary and will go away after several uses or a self-
clean cycle.
Fan noise A convection fan may automatically turn 
on and off. 
This is normal. The fan is designed to operate intermittently to 
maximize cooking evenness. The convection fan will operate 
during preheat of the bake cycle. The fan will turn off after the 
oven is heated to the set temperature. This is normal.
A cooling fan may automatically turn on 
and off.
This is normal on some models. The cooling fan will turn off and 
on to cool internal parts. It may run after the oven is turned off.
My oven door glass appears 
to be "tinted" or have a 
"rainbow" color. Is this 
defective?
No. The inner oven glass is coated with 
a heat barrier to reflect the heat back into 
the oven to prevent heat loss and keep the 
outer door cool while baking. 
7KLVLVQRUPDO8QGHUFHUWDLQOLJKWRUDQJOHV\RXPD\VHHWKLVWLQW
or rainbow color.
Sometimes the oven takes 
longer to preheat to the 
same temperature
Cookware or food in oven. The cookware or food in the oven will cause the oven to take 
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take longer 
to preheat. Remove some racks.
'LIIHUHQWFRRNLQJPRGHV The different cooking modes use different preheat methods to 
heat the oven for the specific cooking mode. Some modes will 
take longer than others (i.e. convection bake).
Display flashes Power failure. Reset the clock.
Troubleshooting Tips ... Before you call for service
TROUBLESHOOTING TIPS










