User Manual
16 49-80747-1
TROUBLESHOOTING TIPS
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Save time and money! Review the charts on the following pages first and you may not need to call for service. If an 
error occurs in the control operation, a fault code will flash in the display. Record the error code and call for service.
3UREOHP 3RVVLEOH&DXVH What To Do
Surface elements will not 
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cooking is slow
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the diameter of the surface unit selected.
Surface elements do not 
work properly
Cooktop controls improperly set. Check to be sure the correct control is set for 
the surface element you are using.
Power arc ON 
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See the Operating the Cooking Elements 
section.
Scratches on cooktop 
glass surface
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the Cleaning the glass cooktop section.
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the cookware and the surface of the cooktop. 
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surface.
To avoid scratches, use the recommended 
cleaning procedures. Make sure bottoms 
of cookware are clean before use, and use 
cookware with smooth bottoms.
Areas of discoloration on 
the cooktop
)RRGVSLOORYHUVQRWFOHDQHGEHIRUHQH[WXVH See the Cleaning the glass cooktop section.
Hot surface on a model with a light-colored 
glass cooktop.
This is normal. The surface may appear 
discolored when it is hot. This is temporary 
and will disappear as the glass cools.
Plastic melted to the 
surface
Hot cooktop came into contact with plastic 
placed on the hot cooktop.
See the Glass surface – potential for 
permanent damage section in the Cleaning 
the glass cooktop section.
Pitting (or indentation) of 
the cooktop
+RWVXJDUPL[WXUHVSLOOHGRQWKHFRRNWRS Call a qualified technician for replacement.
Unresponsive keypad Keypad is dirty. Clean the keypad.
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Replace the fuse or reset the circuit breaker.










