User Manual
49-80806 Rev. 4 29
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Unable to set cook time or 
delay time
You forgot to enter a cooking mode first. See the Options section
Oven racks are difficult to 
slide
The shiny, silver-colored racks were 
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and 
ZLSHWKHHGJHVRIWKHRYHQUDFNVZLWKWKHSDSHUWRZHO'R
not spray with Pam
®
 or other lubricant sprays.
Drawer does not slide 
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in See the 
Care and cleaning of the range section.
'UDZHULVRYHUORDGHGRUORDGLV
unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent When using the ovens, it is normal to see 
steam coming out of the oven vents. As 
the number of racks or amount of food 
being cooked increases, the amount of 
visible steam will increase.
This is normal.
Water remaining on oven 
floor after Steam Clean 
cycle
This is normal. Remove any remaining water with a dry cloth or sponge.
Oven will not steam clean 'LVSOD\IODVKHV+27 Allow the oven to cool to room temperature and reset the 
controls.
Oven controls improperly set. 6HHWKH8VLQJ6WHDP&OHDQVHFWLRQ
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Display prompts for Probe 
Temperature
This is reminding you to enter a probe 
temperature after plugging in the probe.
Enter a probe temperature.










