Room Air Conditioners Owner's Manual and Installation Instructions
Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
Problem Possible Causes What To Do
Air conditioner The air conditioner • Make sure the air conditioner plug is pushed completely
does not start is unplugged into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped the fuse or reset the breaker.
Power failure • The unit will automatically re-start in the settings last
used after the power is restored.
• There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor
overload. For this reason, the unit may not start
normal cooling or heating for 3 minutes after it
is turned back on.
The current interrupter • Press the RESET button located on the power cord plug.
device is tripped
• If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
Air conditioner Ice blocks the air flow • Set the mode control at Fan Only or Hi Cool with the
freezing up and stops the air conditioner temp control at a warmer setting.
from cooling the room
Air conditioner does not Airflow is restricted • Make sure there are no curtains, blinds or furniture
cool as it should blocking the front of the air conditioner.
The temp control may • Turn the temperature knob clockwise as far as possible.
not be set correctly
The air filter is dirty • Clean the filter at least every 30 days. See the Operating
Instructions section.
The room may have been hot • When the air conditioner is first turned on you need
to allow time for the room to cool down.
Cold air is escaping • Check for open furnace floor registers and
cold air returns.
• Set the air conditioner’s vent to the closed position.
Cooling coils have iced up • See “Air conditioner freezing up” above.
Air conditioner does not Airflow is restricted • Make sure there are no curtains, blinds or furniture
warm as it should blocking the front of the air conditioner.
The temp control may • Turn the knob counterclockwise as far as possible.
not be set low enough The lowest setting provides maximum warming.
The air filter is dirty • Clean the filter at least every 30 days. See the Operating
Instructions section.
The room may have been cold • When the air conditioner is first turned on, you need to
allow time for the room to warm up.
Warm air is escaping • Check for open furnace floor registers and
cold air returns.
Water drips outside Excessively hot and • This is normal.
humid weather
Water drips indoors The air conditioner is not • For proper water disposal, make sure the air conditioner
tilted to the outside slants slightly from the case front to the rear.
Water collects in Moisture is removed from • This is normal for a short period in areas with
base pan indoor air and drains into little humidity; normal for a longer period in very
rear of a cabinet where a fan humid areas.
blows it against the outdoor
condenser coil
Before you call for service…Review the chart below first and you may not need to call for service.
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