User Manual

Revision A - Draft 7 APEX, ApexPro, and ApexPro CH Transmitter Programming Instructions 51
2001989-135
ApexPro CH Transmitter
Other Problems
Reset the Transmitter Manually
You can manually reset the transmitter if:
 the Power-up Self-Test Status section of the Program ApexPro CH
Transmitter window shows that the EEPROM Checksum test failed
or
 none of the above processes corrects the problem you are experiencing.
NOTE
NOTENOTE
NOTE
You need Super User authority, page 52, to complete this procedure.
To manually reset the transmitter:
1. Complete the procedure “Connect the Hardware” on page 11.
2. Using the tip of a pen or other object with a small point, depress the
Clear Transmitter Memory button on the side of the programming
device and at the same time, turn off the transmitter and turn it back on
by sliding the battery cover away from the battery compartment and
then back. When reset, the RA and LA LEDs will blink.
3. Follow the process “Update Transmitter Firmware” on page 42.
Technical Support
If the above information does not resolve your problem, call:
Condition Possible Cause Possible Actions
Unexpected behavior.
Message indicates No
communication from the
transmitter.
Transmitter firmware is corrupt. Manually reset the transmitter and re-load the transmitter firmware. (See
“Reset the Transmitter Manually” below.)
Transmitter is not connected to
the programming device and
the LEDs keep flashing
repeatedly.
The transmitter is resetting:
firmware is probably corrupted.
Manually reset the transmitter and re-load the transmitter firmware. (See
“Reset the Transmitter Manually” below.)
U.S. and Canada 800-558-7044
Other countries 561-575-5000
Draft