User Guide
Installation Instructions Document No. 466-1574.
36
Troubleshooting
Use the followin
g
table to aid
y
ou with troubleshootin
g
p
roblems durin
g
installation.
Table 23 Troubleshooting Guide
Problem Solution
SYSTEM STATUS
How to clear SYSTEM STATUS (Alarm Memor
y
) From a disarmed state
p
ress SYSTEM STATUS twice, listen to the
status messa
g
e, then
p
ress DISARM.
SYSTEM STATUS sa
y
s
Module 1 failure or Module 2
failure.
•Turn o
p
tion 53 off if a hardwire siren or sensor is not connected.
• Check for the correct EOL resistor at Hardwire in
p
uts 1 and 2.
See “Connectin
g
Hardwire Interior Sirens” on
p
a
g
e23.
SYSTEM STATUS sa
y
s
Low Battery
. UltraLife lithium batter
y
• Do a sensor test then check SYSTEM STATUS a
g
ain. If the bat-
ter
y
is still low, re
p
lace the batter
y
.
Rechar
g
eable Batter
y
• If the control
p
anel has
j
ust been
p
lu
gg
ed in, the control
p
anel
will indicate a low batter
y
until the batter
y
is full
y
char
g
ed (9-12
hours). Make sure to turn o
p
tion 49 on.
• If the control
p
anel has been
p
owered for more than 12 hours,
make sure o
p
tion 49 is on.
SYSTEM STATUS sa
y
s
Option 50 Detected
.O
p
tion 50 is RF
j
am detect. The control
p
anel has detected RF inter-
ference.
SYSTEM STATUS sa
y
s that a sensor is o
p
en. See Sensors section below.
SYSTEM STATUS sa
y
s
System time is not set
.Set the s
y
stem time.
Control Panel
The s
y
stem sa
y
s
Function not available
when Chime
Doors is
p
ressed.
No sensors are
p
ro
g
rammed usin
g
sensor t
yp
e 10 or 13.
The s
y
stem sa
y
s
Function not available
when Chime
S
p
ecial Motion is
p
ressed.*
No sensors are
p
ro
g
rammed usin
g
sensor t
yp
e 25
The s
y
stem sa
y
s
Function not available
when LIGHTS
Time Activated is
p
ressed.*
No time activated li
g
hts have been
p
ro
g
rammed.
The s
y
stem sa
y
s
Function not available
when LIGHTS
Sensor Activated is
p
ressed.*
No sensor activated li
g
hts have been
p
ro
g
rammed.
The s
y
stem sa
y
s
Invalid. Sensor already programmed as
Sensor Name
.
This sensor is alread
y
p
ro
g
rammed. Delete sensor if not correctl
y
p
ro
g
rammed.
Options (Programmable by the homeowner)
The Control Panel does not bee
p
.Pro
g
ram o
p
tion 1 to be on.
Latchke
y
does not function. • Latchke
y
time (o
p
tion 3) is not set. Set Latchke
y
time.
• Latchke
y
is not enabled. Enable Latchke
y
b
y
p
ressin
g
ARM
Motion Sensors twice.
•The
p
hone number is not
p
ro
g
rammed
p
ro
p
erl
y
. Re
p
ro
g
ram the
p
hone number. (o
p
tion 43)
•S
y
stem Time is not set. Set s
y
stem time.
Sensors
A sensor does not work.
• Make sure the batter
y
is fresh and installed correctl
y
.
• Check for interference from metal ob
j
ects. Move or rotate the
sensor.
• Move the sensor to a new location.
* = Not Available with Basic Model