Owners manual
18 49-80788-1
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
My new oven doesn't 
cook like my old one. 
Is something wrong 
with the temperature 
settings?
Your new oven has a different cooking system 
from your old oven and therefore may cook 
differently than your old oven.
For the first few uses, follow your recipe 
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think your new oven is too hot or too cold, 
you can adjust the temperature yourself to 
meet your specific cooking preference. See 
the Special Features Section to adjust the 
oven temperature. NOTE: This adjustment 
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Food does not bake 
properly
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking 
Guide.
Incorrect cookware or cookware of improper size 
being used.
See the Cookware section.
Oven temperature needs adjustment. See the Special Features section.
Ingredient substitution Substituting ingredients can change the recipe 
outcome.
Food does not broil 
properly
Oven controls improperly set. Make sure you select the appropriate broil 
mode. NOTE: Convection crisp is not for 
broiling foods.
Improper rack position being used. See the Cooking Guide for rack location 
suggestions.
Food being cooked in a hot pan. Make sure cookware is cool
Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ
Aluminum foil used on the broiling pan and 
grid has not been fitted properly and slit as 
recommended.
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In some areas the power (voltage) may be low. Preheat the broil element for 10 minutes.
Oven temperature too 
hot or too cold
Oven temperature needs adjustment. See the Special Features section.
Oven does not work 
or appears not to work
A fuse in your home may be blown or the circuit 
breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. 6HHWKH8VLQJWKH2YHQVHFWLRQ
The clock is turned off or display sleep is turned on.
See the Special Features section.
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH 
See the Special Features section.
“Crackling” or 
“popping” sound
This is the sound of the metal heating and cooling 
during both the cooking and cleaning functions.
This is normal. 
Why is my range 
making a "clicking" 
noise when using my 
oven?
Your range has been designed to maintain a tighter 
control over your oven's temperature. You may 
hear your oven's heating elements "click" on and 
off more frequently than in older ovens to achieve 
better results during baking, broiling, convection, 
and self-clean cycles.
This is normal.
Clock and timer do 
not work
A fuse in your home may be blown or the circuit 
breaker tripped. 
Replace the fuse or reset the circuit breaker.
Oven display sleep is turned on or clock setting is 
turned off.
See the Special Features section.
Troubleshooting tips ... %HIRUH\RXFDOOIRUVHUYLFH
TROUBLESHOOTING TIPS










