Use and Care
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Problem Possible Cause What To Do
Oven light does not 
work
Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean The temperature is too high to set a 
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Excessive smoking 
during clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the 
room of smoke. Wait until the LOCKED light goes off. 
Wipe up the excess soil and reset the clean cycle.
Excessive smoking 
during broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not open 
after a clean cycle
Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a 
clean cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean 
cycle. Heavily soiled ovens may need to self-clean 
again or for a longer period of time.
"LOCK DOOR" flashes 
in the display
The self-clean cycle has been 
selected but the door is not closed.
Close the oven door. Latch the door.
DOOR LOCK light is on 
when you want to cook
The oven door is locked because 
the temperature inside the oven 
has not dropped below the locking 
temperature.
Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number 
or letter” flash in the 
display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for 
one hour. Put the oven back into operation.
If the function code repeats. Disconnect all power to the oven for at least 30 
seconds and then reconnect power. If the function error 
code repeats, call for service.
Display goes blank A fuse in your home may be blown 
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See the 
Special Features section.
Power outage, clock 
flashes
Power outage or surge Reset the clock. If the oven was in use, you must reset 
it by pressing the Cancel/Off pad, setting the clock and 
resetting any cooking function.
“Burning” or “oily” odor 
emitting from the vent
This is normal in a new oven and 
will disappear in time. 
To speed the process, set a self-clean cycle for a 
minimum of 3 hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around 
the inside of the oven is normal for 
the first few times the oven is used. 
This is temporary and will go away after several uses 
or a self-clean cycle.
Fan noise 
(on some models)
A convection fan may automatically 
turn on and off. 
This is normal. The fan is designed to operate 
intermittently to maximize cooking evenness. The 
convection fan will operate during preheat of the bake 
cycle. The fan will turn off after the oven is heated to 
the set temperature. This is normal.
My oven door glass 
appears to be "tinted" 
or have a "rainbow" 
color. Is this defective?
No. The inner oven glass is coated 
with a heat barrier to reflect the heat 
back into the oven to prevent heat 
loss and keep the outer door cool 
while baking. 
This is normal. Under certain light or angles, you may 
see this tint or rainbow color.
TROUBLESHOOTING TIPS
Troubleshooting tips (Cont.) ... Before you call for service










