Owner's Manual
49-80838 25
Problem Possible Cause What To Do
Display goes blank A fuse in your home may be blown or 
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See the 
Special Features section.
Power outage, clock 
flashes
Power outage or surge Reset the clock. If the oven was in use, you must reset 
it by pressing the Cancel/Off pad, setting the clock and 
resetting any cooking function.
“Burning” or “oily” odor 
emitting from the vent
This is normal in a  new oven and will 
disappear in time. 
To speed the process, set a self-clean cycle for a 
minimum of 3 hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around the 
inside of the oven is normal for the first 
few times the oven is used. 
This is temporary and will go away after several uses or 
a self-clean cycle.
My oven door glass 
appears to be "tinted" or 
have a "rainbow" color. Is 
this defective?
No. The inner oven glass is coated with 
a heat barrier to reflect the heat back 
into the oven to prevent heat loss and 
keep the outer door cool while baking. 
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see this tint or rainbow color.
Sometimes the oven 
takes longer to preheat to 
the same temperature
Cookware or food in oven. The cookware or food in the oven will cause the oven to 
take longer to preheat. Remove items to reduce preheat 
time.
Number of racks in oven. Adding more racks to the oven will cause the oven to 
take longer to preheat. Remove some racks.
Display flashes Power failure. Reset the clock.
Unable to get the display 
to show “SF”
Oven control pads were not touched 
properly.
The Broil Hi/Lo and Bake pads must be touched at the 
same time and held for 3 seconds.
Control signals after 
entering cooking time or 
start time
You forgot to enter a bake temperature 
or cleaning time.
Touch the Bake pad and desired temperature or the 
Self Clean pad and desired clean time.
Oven racks are difficult 
to slide
The shiny, silver-colored racks were 
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel 
and wipe the edges of the oven racks with the paper 
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 or other lubricant sprays.
Drawer does not slide 
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in See 
the Care and cleaning of the range section.
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unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent When using the ovens, it is normal 
to see steam coming out of the 
oven vents. As the number of racks 
or amount of food being cooked 
increases, the amount of visible steam 
will increase.
This is normal.
Excessive condensation 
in the drawer
Liquid in drawer. Remove liquid.
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Temperature setting too high. Reduce temperature setting.
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service










