Use and Care Manual

ZZZ-182.41212-32.1127-15.GP.EN.HER.doc HER-HP 15
MAINTENANCE NOTES
1. In case of a defective or damaged part, or for any other questions concerning the
product, please contact the manufacturer directly.
2. Please have the parts list and part numbers on hand when ordering or requesting
replacement parts.
3. The product should not be installed adjacent to trees or a sloped roof. Snow and ice
may slide onto the roof and cause it to collapse.
4. While the product is designed for 4 seasons use, the roof must be kept free of
accumulation of snow.
ONE YEAR LIMITED WARRANTY
This product has been designed and manufactured to meet the highest standards of quality and
durability. Subject to the Conditions for Exercising the Warranty and the Limitations on the
Warranty set forth below, it is warranted to be free of material and manufacturing defects for a
period of one year from the date of purchase. Should the product become damaged, or the
warranty period has expired, please contact Gazebo Penguin Customer Service Department for
a complete schedule of replacement parts and prices.
CONDITIONS FOR EXERCISING THE WARRANTY
In order to properly exercise your warranty, please comply with the following:
Carefully inspect the contents of the carton for missing or damaged components.
Should you discover damaged or missing parts, do not return the product to the
place of purchase, but contact Gazebo Penguin Customer Service Department at the
numbers listed below:
Montreal: [phone]
Elsewhere: 1-800-737-7174
NOTE: Damages/missing parts must be reported within 30 days of delivery.
LIMITATIONS ON THE WARRANTY
1. The product is not warranted against damages due to vandalism, abuse, falling or
thrown objects, or accumulation of snow.
2. The product is not warranted against damages due to extreme weather conditions,
such as thunderstorms, hail, strong wind or snow storms, or any other acts of God.
3. The product is only warranted in the event it is installed in accordance with the Gazebo
Penguin’s written instructions enclosed with the product.
4. The product is not warranted in the event it has been improperly anchored.
5. We reserve the right to replace or repair any defective product or parts at our discretion.