Riva2 Gas Fires Brochure

Expert Retailer Network
We take great care to ensure that our fires are designed, tested and manufactured to
the highest possible quality and safety standards.
We are equally careful to make certain they are sold and installed correctly so you can
enjoy years of pleasure from your fire. Our products are only available from experienced,
independent retailers who will be happy to show you a selection of models locally in
their showrooms, often fully operational. These independent retailers will discuss your
individual requirements both technical (such as sizing the heat output to your room and
advising on your flue type) and design, and ensure that you select the most appropriate
product for your home.
Our experienced retailers will also be able to advise on, or assist with, the installation
process as well as help provide any after-sales support and servicing your appliance
may require in the future.
Whilst we encourage our retailers to promote fireplace products and their outlets via
the internet, we do not believe suitable levels of customer care and satisfaction can be
obtained from purchasing the product only online and we would strongly recommend
that you consider this when undertaking your research and making a purchasing
decision. Furthermore, please be aware that we do not offer technical support (beyond
our statutory responsibilities) to products bought via nationwide online sales, where this
support would normally be offered by one of our qualified, independent retailers.
Riva2 500 Evoke Glass with White
Glass front and Vermiculite lining
Find Your Retailer
Find your nearest retailer by visiting: www.gazco.com/find-a-retailer
5