Reflex Brochure

Reflex - Peace of Mind
Peace of Mind
Quality and Innovation of the Highest Standard
When you choose Gazco, quality and innovation are assured. From traditional
models to contemporary designs, we are committed to creating the ultimate flame-
eect gas and electric fires. Our research and development laboratories are amongst
the most advanced in the world, ensuring that the very latest technologies are
incorporated into our appliances.
Gazco is an ISO9001 and ISO14001 accredited company. Our rigorous quality
control system ensures that all our appliances are safety checked and that they
comply with the appropriate regulations, with all fires in this brochure bearing
the CE mark. Similarly, our environmental management systems ensure we work
in a sustainable manner, whilst endeavouring to protect the environment by
minimising any possible impact from our operations.
With over 30 years of proven experience building quality
Gas fires, you can be confident that when you select a Gazco
fire, you are getting the best of British design, engineering
and manufacturing.
Expert Retailer Network
We take great care to ensure that our fires are designed, tested and
manufactured to the highest possible quality and safety standards. We are
equally careful to make certain they are sold and installed correctly so you can
enjoy years of pleasure from your fire.
Our products are only available from experienced, independent retailers who
will be happy to show you a selection of models locally in their showrooms,
often fully operational. These independent retailers will discuss your individual
requirements both technical (such as sizing the heat output to your room and
advising on your flue type) and design, to ensure that you select the most
appropriate product for your home.
Our experienced retailers will also be able to advise on, or assist with, the
installation process as well as help provide any after-sales support and servicing
your appliance may require in the future. Whilst we encourage our retailers
to promote fireplace products and their outlets via the internet, we do not
believe suitable levels of customer care and satisfaction can be obtained from
purchasing the product only online and we would strongly recommend that you
consider this when undertaking your research and making a purchasing decision.
Furthermore, please be aware that we do not oer technical support (beyond
our statutory responsibilities) to products bought via nationwide online
sales, where this support would normally be oered by one of our qualified,
independent retailers.
Five Year Extended Warranty
Your Gazco Expert Retailer will provide you with a Two Year
Warranty for your new Reflex gas fire. This can be extended to
a Five Year Warranty by registering your fire with Gazco.
Please note, these warranties exclude certain consumable
parts. Fires purchased outside of Gazco’s Expert Retailer
Network will carry a standard one year non-extendable warranty.
Full warranty terms and conditions are available to view at www.gazco.com.
Find Your Expert Retailer
You can find your nearest expert retailer by visiting:
www.gazco.com/find-a-retailer
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