Brochure

7
When you choose Gazco, quality and innovative technology
are assured. From traditional models to contemporary designs,
Gazco is committed to creating the ultimate flame-effect gas
and electric stoves.
Our research and development laboratories are amongst the
most advanced in the world, ensuring that the very latest
innovations are incorporated into our appliances.
Gazco is an ISO9001 and ISO14001 accredited company. Our
rigorous quality control system ensures that all our appliances
are safety checked and that they comply with the appropriate
regulations, with all stoves in this brochure bearing the CE mark.
Similarly, our environmental management systems ensure we
work in a sustainable manner, whilst endeavouring
to protect the environment by minimising any
possible impact from our operations.
With over 30 years of proven experience
building quality Gas fires, you can be confident
that when you select a Gazco fire, you are
getting the best of British design, engineering
and manufacturing.
Warranty
Your Gazco Expert Retailer will provide you
with a Two Year Warranty for your new gas
or electric stove. The warranty for gas stoves
can be extended to a period of five years by
registering your stove with Gazco. Please note,
these warranties exclude certain consumable
parts. Stoves purchased outside of Gazco’s
Expert Retailer Network will carry a standard One Year non-
extendable Warranty. Full warranty terms & conditions are
available to view at www.gazco.com.
Selecting Your Stove
Before you choose your new stove you will need to know what
type of chimney (if you have one) or flue you have. Please turn
to pages 8 - 9 to identify your chimney or flue type.
Expert Retailer Network
We take great care to ensure that our stoves are designed,
tested and manufactured to the highest possible quality and
safety standards. We are just as concerned to make certain that
they are sold and installed correctly so that you enjoy years of
pleasure from your purchase.
Accordingly, you will find our products are only available from
experienced, independent retailers who will be happy to show
you a selection of models locally in their showrooms, often
fully operational. These independent retailers will discuss
your individual requirements both technical (such as sizing
the heat output to your room and advising on your flue type)
and design, and ensure that you select the most appropriate
product for your home. These retailers will also be able to
advise on, or assist with, the installation process as well as help
provide any after-sales support and servicing your appliance
may require in the future.
Whilst we encourage our retailers to promote fireplace products
and their outlets via the internet, we do not believe suitable
levels of customer care and satisfaction can be obtained from
purchasing the product only online and we would strongly
recommend that you consider this when undertaking your
research and making a purchasing decision. Furthermore,
please be aware that we do not offer technical support
(beyond our statutory responsibilities) to products bought via
nationwide online sales, where this support would normally be
offered by one of our qualified, independent retailers.
Furthermore, Gazco fires and stoves purchased from within
our Expert Retailer Network will have the additional benefit
of a greatly extended warranty period, subject to terms and
conditions. Full details can be found at www.gazco.com.
Relax – it’s a Gazco stove
Find Your Retailer
You can find your nearest retailer by
visiting www.gazco.com/find-a-retailer
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