Quick Reference Guide

CHAPTER 13: Troubleshooting
146
Diskette drive
The diskette drive is not recognized
• Shut down and restart your computer.
You cannot save a file to diskette or you see the message “disk is full or write-protected”
• Make sure that the write-protection tab on the upper-right corner of the diskette is down
(unprotected).
• Delete unnecessary files on the diskette and try again.
• Make sure that the diskette you are using is IBM-compatible.
• Try a different diskette. Occasionally diskettes are flawed and cannot be read by the
diskette drive.
• Run Error-checking on the diskette. For more information, see “Checking the hard drive
for errors” on page 113. If errors are detected and corrected, try using the diskette again.
You see an “Access Denied” or “Write protect” error message
• Move the write-protection tab in the upper-right corner of the diskette down (unprotected).
• The diskette may be full. Delete unnecessary files on the diskette and try again.
• Make sure that the diskette you are using is IBM-compatible.
• Try a different diskette. Occasionally diskettes are flawed and cannot be read by the
diskette drive.
You see a “Disk is full” error message
• Delete unnecessary files on the diskette.
• Try a different diskette. Occasionally diskettes are flawed and cannot be read by the
diskette drive.
• Run Error Checking on the diskette. For more information, see “Checking the hard drive
for errors” on page 113.
You see a “Non-system disk” or “Disk error” error message
• Eject the diskette from the diskette drive, then press ENTER.
• Make sure that the diskette you are using is IBM-compatible.
The diskette drive LED is lit continuously
• Remove the diskette from the drive. If the light stays on, try restarting your computer.
DVD drives
• See “CD or DVD drives” on page 145.