Quick Reference Guide

www.gateway.com
105
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer
department or network administrator for help. For more
information about setting up a network in your home, see
“Connecting to a broadband modem or network” on page 15,
your online User Guide, or “Ethernet” on page 93.
Passwords
Your computer does not accept your password
• Make sure that CAPS LOCK is turned off, then retype the
password.
Power
Your computer will not turn on
• Make sure that the power cord is connected to an
ACpower source and to your computer, and that your
computer is turned on.
• If your computer is plugged into a surge protector, make
sure that the surge protector is connected securely to a
power outlet, turned on, and working correctly. To test
the outlet, plug a working device, such as a lamp, into
the outlet and turn it on.
• Make sure that the power cord is free from cuts or
damage. Replace any damaged cables.
Printer
The printer will not turn on
• Make sure that the printer is online. Many printers have
an online/offline button that you may need to press.
• Make sure that the power cable is plugged into an
ACpower source.
Help
For more information about network troubleshooting, click Start, then
click Help and Support. Type the phrase network troubleshooting in the
Search Help box, then press E
NTER.
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