Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Notebook
- Setting Up and Getting Started
- Working safely and comfortably
- Connecting the AC adapter
- Connecting the dial-up modem
- Connecting to a broadband modem or network
- Starting your notebook
- Turning off your notebook
- Restarting (rebooting) your notebook
- Using the status indicators
- Using the keyboard
- Using the EZ Pad touchpad
- Adjusting brightness
- Adjusting the volume
- Turning your wireless radio on or off
- Using Drives and Accessories
- Managing Power
- Traveling with Your Notebook
- Maintaining Your Notebook
- Upgrading Your Notebook
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Audio
- Battery
- CD drives (external)
- Diskette drive (external)
- Display
- DVD drives (external)
- Ethernet
- File management
- Hard drive
- Internet
- Keyboard
- Media Center
- The Media Center video display looks bad on your TV
- You need to configure your Media Center to output to a TV
- You want to change display settings to get better TV or DVD image quality
- You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD
- You want to know whether you can play recorded videos on other computers
- You want to know whether you can play recorded videos on your home DVD player
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your notebook
- The modem is noisy when it dials and connects
- Mouse
- Networks (wired)
- Networks (wireless)
- You turned wireless networking on, but it takes a while to connect
- Your connection on the network seems intermittent or your wireless network is running slower than you expect
- You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web
- You are in a wireless network, but no available networks are listed in the Connect to a network dialog box
- Your wireless network is listed as a preferred network, but it has an “x” on it
- Internet Explorer is unable to access the Internet
- You cannot see other computers on your network
- You cannot connect to your network
- Passwords
- PC Cards
- Pointing device
- Power
- Printer
- Sound
- Status indicators
- Touchpad or pointing device
- Video
- Telephone support
- Legal Information
- Index
CHAPTER 9: Troubleshooting
90
Safety guidelines
While troubleshooting your notebook, follow these safety
guidelines:
• Never remove the memory bay or hard drive bay cover
while your notebook is turned on, while the battery is
installed, and while the modem cable, network cable,
and AC power adapter are connected to your notebook.
• Make sure that you are correctly grounded before
accessing internal components.
• After you complete any maintenance tasks where you
remove the memory bay or hard drive bay cover, make
sure that you replace the cover, reinstall any screws,
then replace the battery before you start your
notebook.
First steps
If you have problems with your notebook, try these things
first:
• Make sure that the AC power adapter is connected to
your notebook and an AC outlet and that the AC outlet
is supplying power.
• Make sure that the power cord is firmly connected to
the AC power adapter.
• If you use a power strip or surge protector, make sure
that it is turned on.
• If the notebook will not turn on, try turning it on with
the notebook plugged in and the battery removed, then
try turning the notebook on with the notebook
unplugged and the battery installed.
Warning
Do not try to troubleshoot your problem if power cords or plugs are
damaged, if your notebook was dropped, or if the case was damaged. Instead,
unplug your notebook and contact a qualified computer technician.
Tip
For more information about preventing damage from static electricity,
see “Preventing static electricity discharge” on page 82.
Help
For more information about troubleshooting, click Start, then click
Help and Support. Type the keyword troubleshooting in the Search Help
box, then press E
NTER.