Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Notebook
- Setting Up and Getting Started
- Working safely and comfortably
- Connecting the AC adapter
- Connecting the dial-up modem
- Connecting to a broadband modem or network
- Starting your notebook
- Turning off your notebook
- Restarting (rebooting) your notebook
- Using the status indicators
- Using the keyboard
- Using the EZ Pad touchpad
- Adjusting brightness
- Adjusting the volume
- Turning your wireless radio on or off
- Using Drives and Accessories
- Managing Power
- Traveling with Your Notebook
- Maintaining Your Notebook
- Upgrading Your Notebook
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Audio
- Battery
- CD drives (external)
- Diskette drive (external)
- Display
- DVD drives (external)
- Ethernet
- File management
- Hard drive
- Internet
- Keyboard
- Media Center
- The Media Center video display looks bad on your TV
- You need to configure your Media Center to output to a TV
- You want to change display settings to get better TV or DVD image quality
- You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD
- You want to know whether you can play recorded videos on other computers
- You want to know whether you can play recorded videos on your home DVD player
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your notebook
- The modem is noisy when it dials and connects
- Mouse
- Networks (wired)
- Networks (wireless)
- You turned wireless networking on, but it takes a while to connect
- Your connection on the network seems intermittent or your wireless network is running slower than you expect
- You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web
- You are in a wireless network, but no available networks are listed in the Connect to a network dialog box
- Your wireless network is listed as a preferred network, but it has an “x” on it
- Internet Explorer is unable to access the Internet
- You cannot see other computers on your network
- You cannot connect to your network
- Passwords
- PC Cards
- Pointing device
- Power
- Printer
- Sound
- Status indicators
- Touchpad or pointing device
- Video
- Telephone support
- Legal Information
- Index
CHAPTER 9: Troubleshooting
112
• Make sure that the battery is calibrated correctly. For
instructions on recalibrating your battery, see
“Recalibrating the battery” on page 50.
• Let the battery return to room temperature.
Printer
The printer will not turn on
• Make sure that the printer is online. Many printers have
an online/offline button that you may need to press.
• Make sure that the power cable is plugged into an
AC power source.
The printer is on but will not print
• Check the cable between the printer and your
notebook. Make sure that it is connected to the correct
port.
• Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put
the printer online.
• Check the port and cable for bent or broken pins.
• If the printer you want to print to is not the default
printer, make sure that you have selected it in the
printer setup.
To set a default printer:
1 Click (Start), then click Control Panel. The
Control Panel window opens.
2 Click Hardware and Sound.
3 Click the Printers.
4 Right-click the name of the printer you want to be
the default printer, then click Set as Default
Printer.
• Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.
Help
For more information about printer troubleshooting, click Start, then
click Help and Support. Type the keyword printer troubleshooting in
the Search Help box, then press E
NTER.