Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Notebook
- Setting Up and Getting Started
- Working safely and comfortably
- Connecting the AC adapter
- Connecting the dial-up modem
- Connecting to a broadband modem or network
- Starting your notebook
- Turning off your notebook
- Restarting (rebooting) your notebook
- Using the status indicators
- Using the keyboard
- Using the EZ Pad touchpad
- Adjusting brightness
- Adjusting the volume
- Turning your wireless radio on or off
- Using Drives and Accessories
- Managing Power
- Traveling with Your Notebook
- Maintaining Your Notebook
- Upgrading Your Notebook
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Audio
- Battery
- CD drives (external)
- Diskette drive (external)
- Display
- DVD drives (external)
- Ethernet
- File management
- Hard drive
- Internet
- Keyboard
- Media Center
- The Media Center video display looks bad on your TV
- You need to configure your Media Center to output to a TV
- You want to change display settings to get better TV or DVD image quality
- You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD
- You want to know whether you can play recorded videos on other computers
- You want to know whether you can play recorded videos on your home DVD player
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your notebook
- The modem is noisy when it dials and connects
- Mouse
- Networks (wired)
- Networks (wireless)
- You turned wireless networking on, but it takes a while to connect
- Your connection on the network seems intermittent or your wireless network is running slower than you expect
- You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web
- You are in a wireless network, but no available networks are listed in the Connect to a network dialog box
- Your wireless network is listed as a preferred network, but it has an “x” on it
- Internet Explorer is unable to access the Internet
- You cannot see other computers on your network
- You cannot connect to your network
- Passwords
- PC Cards
- Pointing device
- Power
- Printer
- Sound
- Status indicators
- Touchpad or pointing device
- Video
- Telephone support
- Legal Information
- Index
CHAPTER 9: Troubleshooting
108
Internet Explorer is unable to access the Internet
• Reset the power on your cable or DSL modem and your
access point. This reestablishes communication
between your Internet Service Provider and your
modem and between your modem and your access
point.
• If you previously accessed the Internet through a
dial-up modem, Internet Explorer may not be set up to
access the Internet through a network.
You cannot connect to your home network
• If your notebook is a member of a domain at your
workplace, you may not be able to connect your
notebook to your home network workgroup to access
shared files or printers on your home network. You may,
however, be able to access the Internet through your
home network.
• Every home network is unique. See the documentation
that came with your network equipment for
troubleshooting information.
Networks (wireless)
You turned wireless networking on, but it takes a while to
connect
• When wireless networking is turned on, it automatically
scans for available connections. The scan can take
approximately 30 seconds to complete.
Caution
If your notebook was a member of a domain before you join a
workgroup, it is disjoined from the domain and your computer account
disabled. Contact your company computer department or network
administrator for more information.