Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Notebook
- Setting Up and Getting Started
- Working safely and comfortably
- Connecting the AC adapter
- Connecting the dial-up modem
- Connecting to a broadband modem or network
- Starting your notebook
- Turning off your notebook
- Restarting (rebooting) your notebook
- Using the status indicators
- Using the keyboard
- Using the EZ Pad touchpad
- Adjusting brightness
- Adjusting the volume
- Turning your wireless radio on or off
- Using Drives and Accessories
- Managing Power
- Traveling with Your Notebook
- Maintaining Your Notebook
- Upgrading Your Notebook
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Audio
- Battery
- CD drives (external)
- Diskette drive (external)
- Display
- DVD drives (external)
- Ethernet
- File management
- Hard drive
- Internet
- Keyboard
- Media Center
- The Media Center video display looks bad on your TV
- You need to configure your Media Center to output to a TV
- You want to change display settings to get better TV or DVD image quality
- You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD
- You want to know whether you can play recorded videos on other computers
- You want to know whether you can play recorded videos on your home DVD player
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your notebook
- The modem is noisy when it dials and connects
- Mouse
- Networks (wired)
- Networks (wireless)
- You turned wireless networking on, but it takes a while to connect
- Your connection on the network seems intermittent or your wireless network is running slower than you expect
- You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web
- You are in a wireless network, but no available networks are listed in the Connect to a network dialog box
- Your wireless network is listed as a preferred network, but it has an “x” on it
- Internet Explorer is unable to access the Internet
- You cannot see other computers on your network
- You cannot connect to your network
- Passwords
- PC Cards
- Pointing device
- Power
- Printer
- Sound
- Status indicators
- Touchpad or pointing device
- Video
- Telephone support
- Legal Information
- Index
CHAPTER 9: Troubleshooting
106
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it
begins handshaking. Handshaking is a digital “getting
acquainted” conversation between the two modems that
establishes connection speeds and communication protocols.
You may hear unusual handshaking sounds when the modems
first connect. If the handshaking sounds are too loud, you can
turn down the modem volume.
To turn down the modem volume:
1 Click (Start), then click Control Panel. The
Control Panel window opens.
2 Click Hardware and Sound.
3 Click Phone and Modem Options. The Phone and
Modem Options dialog box opens.
4 Click the Modems tab.
5 Click the modem you want to adjust, then click
Properties. The Modem Properties dialog box
opens.
6 Click the Modem tab, then adjust the Speaker
volume control.
7 Click OK twice to close the Phone and Modem
Options dialog box.
Mouse
See also “Touchpad or pointing device” on page 114.
The external mouse does not work
• Make sure that the mouse cable is plugged in correctly.
• Shut down and restart your notebook.
• Remove all extension cables and switch boxes.
• Try a mouse you know is working to make sure that the
mouse port works.
The external mouse works erratically
• Clean the mouse.
• Some mouse pad patterns “confuse” optical mice. Try
the mouse on a different surface.