Quick Reference Guide
Table Of Contents
- Contents
- About This Reference
- Checking Out Your Notebook
- Setting Up and Getting Started
- Working safely and comfortably
- Connecting the AC adapter
- Connecting the dial-up modem
- Connecting to a broadband modem or network
- Starting your notebook
- Turning off your notebook
- Restarting (rebooting) your notebook
- Using the status indicators
- Using the keyboard
- Using the EZ Pad touchpad
- Adjusting brightness
- Adjusting the volume
- Turning your wireless radio on or off
- Using Drives and Accessories
- Managing Power
- Traveling with Your Notebook
- Maintaining Your Notebook
- Upgrading Your Notebook
- Troubleshooting
- Safety guidelines
- First steps
- Troubleshooting
- Audio
- Battery
- CD drives
- Diskette drive (external)
- Display
- DVD drives
- Ethernet
- Express cards
- File management
- Hard drive
- Internet
- Keyboard
- Media Center
- The Media Center video display looks bad on your TV
- You need to configure your Media Center to output to a TV
- You want to change display settings to get better TV or DVD image quality
- You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD
- You want to know whether you can play recorded videos on other computers
- You want to know whether you can play recorded videos on your home DVD player
- Memory
- Memory card reader
- Modem (cable or DSL)
- Modem (dial-up)
- Your modem does not dial or does not connect
- You cannot connect to the Internet
- Your 56K modem does not connect at 56K
- Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem
- The modem is not recognized by your notebook
- The modem is noisy when it dials and connects
- Mouse
- Networks (wired)
- Networks (wireless)
- You turned wireless networking on, but it takes a while to connect
- Your connection on the network seems intermittent or your wireless network is running slower than you expect
- You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web
- You are in a wireless network, but no available networks are listed in the Connect to a network dialog box
- Your wireless network is listed as a preferred network, but it has an “x” on it
- Internet Explorer is unable to access the Internet
- You cannot see other computers on your network
- You cannot connect to your network
- Passwords
- Pointing device
- Power
- Printer
- Sound
- Status indicators
- Touchpad or pointing device
- Video
- Telephone support
- Legal Information
- Index
www.gateway.com
105
Your fax communications program only sends and receives
faxes at 14,400 bps when you have a 56K modem
Current fax technology only supports a maximum send and
receive rate of 14,400 bps.
The modem is not recognized by your notebook
• Make sure that the line connected to the modem is
working and plugged into the appropriate port on your
notebook. For the location of your modem jack, see
“Right” on page 8.
• If the modem shares the telephone line with another
device, make sure that the telephone line is not in use
(for example, someone is on the telephone, or another
modem is in use).
• Use a different modem cable. Some telephone cables do
not meet required cable standards and may cause
problems with the modem connection.
• Shut down and restart your notebook.
• Run Windows modem diagnostics.
To run modem diagnostics:
1 Close all open programs.
2 Click (Start), then click Control Panel. The
Control Panel window opens.
3 Click Hardware and Sound.
4 Click Phone and Modem Options. The Phone and
Modem Options dialog box opens.
5 Click the Modems tab.
6 Click your modem, then click Properties. The
Modem Properties dialog box opens.
7 Click the Diagnostic tab, then click Query Modem.
If information about the modem appears, the
modem passed diagnostics. If no modem
information is available, a white screen appears with
no data, or if you get an error such as port already
open or the modem has failed to respond, the
modem did not pass diagnostics.
Help
For more information about modem troubleshooting,
click Start, then click Help and Support. Type the keyword
modem troubleshooting in the Search Help box, then press
E
NTER.